Head of Client Engagement

16 hours ago

Bengaluru, Karnataka, India beBeeLeader Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
Customer Success Leadership Opportunity

We are seeking a seasoned Customer Success leader to drive the next chapter of client engagement at our rapidly growing EdTech SaaS company.

About The Role:

This is a unique opportunity for an experienced professional to lead a high-performing Customer Success team, architect customer journey frameworks, and implement playbooks across segments.

Key Responsibilities:
  • Lead, mentor, and scale a high-performing Customer Success team of CSMs and Support Specialists.
  • Drive success metrics across adoption, retention, renewal, upsell, NPS, and advocacy.
  • Collaborate with sales to expand revenue opportunities and accelerate account growth.
  • Launch Voice of Customer (VoC) programs and translate insights into product and process improvements.
  • Develop and monitor customer health scores and proactively address churn risks.
  • Align success strategies with business goals and revenue milestones.
  • Own strategic decision-making for customer growth, experience, and retention.
Requirements:
  • 10+ years in Customer Success / Account Management / Client Experience in B2B SaaS.
  • Proven leadership managing large portfolios with measurable outcomes.
  • Passionate about building and scaling success orgs from the ground up.
  • Hands-on experience with CS tools.
  • Strong analytical skills and experience with customer data, dashboards.
  • Exceptional communicator and trusted partner to internal and external stakeholders.
Why Join Us?

Work directly with visionary founders and a future-focused leadership team. Be part of a product company scaling fast with real-world impact. Ownership, autonomy, and a platform to innovate. A passionate team, transparent culture, and high-trust environment. Recognition, responsibility, and rapid growth for high-performers.

  • Head of HR Management

    4 days ago

    Bengaluru, Karnataka, India On behalf of Client Of Food Lexicon Full time

    Head of HR Management Location: KolkataExperience: 12–18 years | Full-Time | Leadership RoleAbout the organisation:My client is deeply entrenched in top of the line technologies and partnering global leaders across 4 decades.To strengthen its people strategy and culture, the organisation is seeking a visionary Head of HR to align talent with project...

  • Head of Client Services

    3 hours ago

    Bengaluru, Karnataka, India TargetG: Digital Marketing Agency Full time

    Job DescriptionResponsibilitiesThe Head of Client Services is a senior-level executive responsible for overseeing the client services department of a company. The roles and responsibilities of this position may include:- Client Relationship Management: The Head of Client Services is responsible for building and maintaining strong client relationships. This...

  • Head Placements

    1 day ago

    Bengaluru, Karnataka, India Renowned Client Full time

    Head of Placements and Corporate Relations :Job Summary:We are seeking a Head of Placements and Corporate Relations to lead the Placement & Corporate Interface function. This is a leadership role that requires a strategic mindset, a strong corporate network, and the ability to drive results. The ideal candidate will be instrumental in building and sustaining...

  • Client Delivery Head

    3 days ago

    Bengaluru, Karnataka, India 4S Advisory Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    As the Client Delivery Head (CDH), you will be responsible for leading, managing, and optimizing the Client Delivery team to ensure seamless project execution, high client satisfaction, and continuous business growth. Your role encompasses team leadership, client and stakeholder management, performance monitoring, process improvement, risk management,...

  • Client Engagement Specialist

    1 day ago

    Bengaluru, Karnataka, India beBeeClientEngagement Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Title: Client Engagement SpecialistWe're seeking a seasoned professional to join our team as a Client Engagement Specialist. This key role involves managing high-value relationships, ensuring client satisfaction, and overseeing engagement strategies.About the Role:Build and maintain strong, long-term relationships with assigned clients.Serve as a primary...

  • Client Engagement Lead

    4 weeks ago

    Bengaluru, Karnataka, India Optiv Full time

    Job DescriptionThe Client Engagement Lead (CEL) manages engagements from inception to completion, identifying and documenting requirements, supporting clients on various information security initiatives, keeping all stakeholders apprised of program and budget status, and managing issues to resolution. Client Engagement Leads are responsible for the program...

  • Client Engagement Manager

    1 day ago

    Bengaluru, Karnataka, India Maven Workforce Inc. Full time

    Job Title: Client Engagement ManagerLocation: Noida (Work from Office – 5 Days)Experience: 5–10 Years Company: Maven Workforce (Staffing & Recruitment Solutions)About Maven WorkforceMaven Workforce is a leading staffing and recruitment solutions provider, empowering organizations with the right talent and workforce strategies. We specialize in building...

  • International Client Engagement

    1 week ago

    Bengaluru, Karnataka, India Bhionix Full time

    Job Title: International Client Engagement & Appointment ManagerLocation: Bhubaneswar / Delhi / Bengaluru (with international travel) Company: Bhionix.Group (Bhionix AI Limited) Type: Full-timeAbout Bhionix.GroupAt Bhionix.Group (Bhionix AI Limited), we bring together innovation, technology, and strategic vision under one unified ecosystem. Our group...

  • Vice Principal

    2 weeks ago

    Bengaluru, Karnataka, India Client of Bradford Full time

    Position Title: Curriculum Head / Academic Head Reporting to: Head of School Location: North Bangalore Position Type: Full-timeRole OverviewThe Curriculum Head / Academic Head is a key member of the school's leadership team, responsible for designing, implementing, monitoring, and evaluating the academic programs across the dual curricula — ICSE and IB...

  • Head of Client Success

    1 week ago

    Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 1,80,00,000 - ₹ 2,20,00,000

    Senior Client Service ManagerAbout the role:We're looking for a Senior Client Service Manager who can lead our client service team.The ideal candidate will have 8-12 years of experience in B2B marketing, enterprise client servicing, or integrated campaigns.This person will be responsible for managing client relationships and ensuring exceptional service...