
Senior Mortgage Pre-Closing Professional
7 days ago
This is a role that involves working with Relationship Managers (RMs) in the Commercial and Business Banking segments to provide sales support and coordinate all new money and renewal requests.
The Commercial Pre-Closing Specialist must be proficient in the commercial online application system (CML), financial information required for underwriting, loan structuring guidelines, collateral requirements, due diligence items and banking processes.
This position provides an appropriate review of entity documents, appraisals, title insurance, UCC Searches and other required supporting documentation to ensure proper signor authorities and lien position.
This role requires excellent communication skills to collaborate with other members of the Loan Fulfillment team, RMs, Banking Specialists, Credit Underwriters, in-house legal counsel, and Loan operations to resolve any issues or questions.
Key Accountabilities:- Reviews and inputs loan submissions from RMs in CML including reviewing financial information, ownership, loan structure and compliance needs; responsible for complete and accurate data entry in CML.
- Communicates with the RM to gather additional information necessary to deem the application as complete and ready for underwriting.
- Completes loan pre-closing tasks including ordering appraisals, environment reports, and title/UCC searches; performs a detailed and thorough review of entity documents, title insurance, UCC searches, flood determinations, and other supporting documentation.
- Collaborates with RM to ensure all conditions precedent to closing required by credit are met.
- Reviews existing loan documents for accuracy and compliance with loan guidelines.
- Finalizes post-approval in CML.
- Communicates with underwriting, Line of Business Executives and Credit Administration to address policy exceptions.
- Utilizes Loan Guidelines and commercial procedures to ensure documents are prepared in accordance with approval document.
- Utilizes special loan software to produce accurate and complete loan documents.
- Prepares template documents outside of loan software (i.e. Rate Modifications & Due Date Changes)
- Ability to prioritize large pipelines to ensure adherence to service level expectations.
- Exhibits flexibility in response to the changing banking environment.
- Ability to work in a fast-paced environment.
- Provides options and solutions when issues arise.
In addition to the core job requirements outlined above, the Senior & Team Lead roles are also accountable for:
- Processes specialty lending products and complex loan transactions.
- Completes a comprehensive review of loan documents prepared by outside legal counsel to ensure they meet serviceability requirements and terms of approval.
- Assists in second level reviews of critical items, as needed, to ensure accuracy prior to releasing closing documents.
- Acts effectively as the first step in the escalation process and exception decisions.
- Assists in training new team members.
- Assists in creating and updating processes and procedures for the department.
- Assists management with special projects.
- Communication Effectively shares information and ideas with individuals and groups; displays self-awareness and self-management, tailors the delivery to the audience, and selects suitable delivery method(s).
- Attention to Detail Completes work thoroughly and accurately; pursues quality in accomplishing tasks.
- Problem Solving/Decision Making Seeks to identify what caused the issue; incorporates input from multiple sources (e.g., lines of business, subject matter experts, data, policies, procedures, etc.) to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement.
- Technical Knowledge Possesses the required technical knowledge to perform the role effectively; continuous learning to adopt new trends or expertise.
- Client Focus Puts the client at the center of all decisions; takes action to create a high level of service to internal and external clients; makes and maintains long-term relationships with clients.
- Associate or bachelors degree preferred but not required.
- Knowledge of loan documents and experience with loan processing.
- Knowledge of ONB loan policy and Commercial Guidelines preferred but not required.
- Highly organized with a strong attention to detail.
- Strong analytical and problem resolution skills.
- Excellent verbal and written communication skills.
- Must have experience working in a fast-paced office environment with service level expectations.
- Must be able to meet deadlines.
- (for Team Lead) Prior supervisor experience preferred.
- Service Provides high level of service to RMs.
- Speed – Delivers product within service level expectations.
- Accuracy – Delivers product without errors.
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