
Remote RTWP Mitigation Specialist
1 week ago
About the Role
We are seeking a dedicated Mitigation Support Engineer who can provide remote troubleshooting via Nokia OSS and guide field crews during site activities. This role is critical in ensuring smooth R&M execution, RTWP mitigation, KPI monitoring, SCOP reporting, and effective coordination with on-ground teams.
Key Responsibilities include:
- Provide real-time RTWP troubleshooting support during site activities.
- Login to Nokia OSS for RTWP logs, lock/unlock radios, parameter checks, and troubleshooting commands.
- Guide crews to resolve RTWP imbalance, PIM issues, and uplink interference.
- Support R&M troubleshooting – radios, baseband, RET, fiber, MW, and RF jumpers.
- Coordinate with Carrier Switch team for software load, commissioning, and integration.
- Monitor KPIs post-commissioning to validate site stability and performance.
- Prepare SCOP reports (Excel/PPT) including KPIs, RTWP logs, alarms, and troubleshooting steps.
Technical Expertise includes:
- Strong knowledge of 4G LTE & 5G NR technologies.
- Proficiency with Nokia OSS operations.
- Expertise in RTWP/PIM troubleshooting and external interference mitigation.
- Hands-on experience with RET troubleshooting, RF paths, microwave links, and fiber.
- Familiarity with spectrum analyzers and filters for interference hunting.
Additional Skills include:
- Proficiency in MS Excel, PowerPoint, Google Earth for reporting.
- Strong English communication skills (spoken & written).
- Excellent problem-solving, coordination, and documentation abilities.
This role ensures our crews receive strong remote support during troubleshooting, commissioning, and R&M activities, while driving high-quality SCOP reporting for T-Mobile projects.
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