Outbound Calling Professional

17 hours ago

Anand, Gujarat, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 10,00,000
Job Opportunity

We are seeking a highly motivated Outbound Calling Professional to join our team in the US Voice Process.

Key Responsibilities:

  • Make outbound calls to insurance companies, patients, or helpdesk teams as per process requirements.
  • Engage customers in meaningful conversations to promote products/services or gather required information.
  • Achieve daily, weekly, and monthly targets and conversion goals.
  • Handle objections professionally and escalate complex issues when necessary.
  • Collaborate with team leads and quality analysts to improve call quality and performance.
  • Ensure compliance with company policies and US calling regulations.

Requirements:

  • Bachelor's degree or equivalent qualification.
  • 1–4 years of experience in outbound calling, preferably with US clients.
  • Excellent verbal communication and interpersonal skills.
  • Familiarity with CRM tools and call centre software.
  • Open to work night shifts and adapt to US time zones.
  • Goal-oriented with a positive attitude and strong work ethic.
  • Knowledge of US culture and customer behaviour.

What We Offer:

  • A dynamic and supportive team environment.
  • Opportunities for career growth and development.
  • A comprehensive training program to ensure your success in the role.

Additional Information:

  • This is a challenging yet rewarding opportunity to grow with our organization.
  • As a key member of our team, you will be instrumental in driving business results and delivering exceptional customer experiences.

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