Salesforce Quality Assurance Specialist

2 weeks ago

Bengaluru, Karnataka, India beBeeQuality Full time US$ 80,000 - US$ 1,20,000
Salesforce QA Job Description

Role Objectives:

  • Conduct thorough testing across Salesforce modules, documenting defects and areas for improvement
  • Foster collaboration with teams to align test cases with user stories and specifications
  • Perform regression testing and support customer onboarding/data loading processes
  • Track client issues, generate support and invoicing reports in a timely manner

Key Outcomes:

  • Maintain high-quality standards across Salesforce implementations
  • Ease customer onboarding of data, ensuring seamless integration
  • Provide prompt resolution to support issues, ensuring business continuity
  • Generate operational reports for billing and customer success efforts
  • Fulfill critical responsibilities including tracking, reporting, and problem-solving for customers

Deliverables and Skills:

  • Achieve quality excellence in Salesforce implementations
  • Ensure smooth customer onboarding of data
  • Collaborate effectively with cross-functional teams to resolve issues
  • Develop and maintain detailed issue tracking and report generation capabilities
  • Engage actively in continuous learning to stay current with industry trends and technologies

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