Senior IT Administrator
1 day ago
We are seeking a skilled IT professional to serve as the primary administrator for our internal IT infrastructure while establishing and enforcing comprehensive security policies. This role combines hands-on technical support with strategic security implementation, making it ideal for a technical professional who wants to impact both day-to-day operations and long-term security posture.
Key Responsibilities:- First-Level Technical Support: Provide immediate resolution for hardware, software, and network issues across all departments
- Desktop & Device Management: Administer employee workstations, laptops, mobile devices, and peripheral equipment
- Network Infrastructure: Manage internal networking components including switches, routers, and access points
- Microsoft Environment Administration:
- Manage Microsoft Entra ID (Azure AD) user accounts, groups, and permissions
- Administer SharePoint sites, document libraries, and collaboration spaces
- Oversee OneDrive deployment, storage policies, and file sharing protocols
- Handle Exchange Online mailbox management, distribution lists, and email security
- Firewall Management: Configure and maintain physical firewall policies and rules (experience with Sophos Firewall is preferred)
- Security Policy Development: Create, implement, and enforce comprehensive security policies across all systems and processes
- Asset & Software Management:
- Maintain accurate inventory of all IT assets
- Monitor and control software installations and licenses
- Implement endpoint protection and mobile device management (MDM) solutions
- AI Tools Governance: Establish policies and access controls for AI tools and platforms used within the organization
- Audit & Compliance Support:
- Participate in InfoSec audits and regulatory compliance assessments
- Ensure adherence to internal and external security standards (ISO 27001, SOC 2, etc.)
- Conduct regular access reviews and permission audits
- Incident Response: Develop and execute security incident response plans and procedures
- Cost Management: Assist in IT budget planning, license optimization, and vendor negotiations
- Security Training: Educate teams on security best practices, policies, and threat awareness
- Documentation: Maintain comprehensive documentation for all systems, processes, and security procedures
- Continuous Improvement: Stay current with security threats, technology trends, and industry best practices
- Experience: 3+ years in IT support and security administration
- Microsoft Ecosystem: Proven experience with Microsoft 365, Entra ID, SharePoint, and Exchange Online
- Network Security: Strong understanding of network protocols, firewalls, and security architectures
- Operating Systems: Proficiency in Windows (Server and Desktop), with Mac and Linux knowledge preferred
- Security Tools: Experience with endpoint protection, vulnerability scanning, and security monitoring tools
- Firewall Expertise: Hands-on experience with Sophos firewall configuration and management
- Cloud Security: Experience with Azure security services and cloud infrastructure protection
- Automation: Knowledge of PowerShell, scripting, or automation tools
- ITSM Tools: Familiarity with ticketing systems and IT service management platforms
- Industry Experience: Background in similar industry or regulatory environment
- Advanced Certifications: CISSP, CISA, or vendor-specific advanced certifications
- Competitive salary commensurate with experience
- Professional development opportunities and certification support
- Modern technology stack and tools
- Collaborative work environment with growth opportunities
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