Global Support Engineering Lead

1 week ago

Gandhinagar, Gujarat, India beBeeLeadership Full time ₹ 1,02,54,168 - ₹ 2,13,49,536

Job Overview:

">
  • Lead a team of experienced technical support and customer success professionals, driving strategy and ensuring world-class customer experience.

Responsibilities:

">
  1. Drive strategy and lead global teams to build and scale high-performing support teams.
  2. Develop and implement operational plans to improve customer satisfaction and experience.
  3. Collaborate with cross-functional teams to identify and address customer pain points.
  4. Mentor and develop leaders to ensure succession planning and talent growth.
  5. Strengthen partnerships with stakeholders to achieve business objectives.
  6. Stay up-to-date with industry trends and best practices in support engineering.

Requirements:

">
  • Minimum 10 years of experience in technical support or customer success, including leadership roles.
  • Proven track record of leading teams to deliver exceptional customer experiences.
  • Strong understanding of SaaS and enterprise technology (APIs, SSO, integrations).
  • Experience with support tools (Salesforce, Freshworks) and ability to learn new technologies quickly.

Benefits:

">
  • Flexible work arrangements to balance work and personal life.
  • Ongoing training and development opportunities to enhance skills and knowledge.
  • Opportunities for career growth and advancement within the company.

  • Global WAN Support Engineer

    1 week ago

    Gandhinagar, Gujarat, India beBeeNetwork Full time ₹ 1,36,90,000 - ₹ 1,81,23,000

    We are seeking a skilled WAN Support Engineer to join our global team. The ideal candidate will possess strong network troubleshooting capabilities, hands-on experience in BGP, and a proven background in WAN operations preferably from a Telecom or ISP environment.Key Responsibilities:Network Operations: Operate and support WAN networks across global sites in...

  • Global Brand Lead

    2 weeks ago

    Gandhinagar, Gujarat, India beBeeMarketing Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    **Job Title: Global Brand Lead**We are seeking an accomplished professional to spearhead our woven casual shirts business in international markets. This role offers the opportunity to collaborate with top global fashion brands and drive strategic growth across brand management, merchandising, and client engagement.Key Responsibilities:Lead brand development...

  • Support Engineer

    2 weeks ago

    Gandhinagar, Gujarat, India Etech Global Services Full time US$ 80,000 - US$ 1,20,000 per year

    RemoteWhat We Offer:Canteen SubsidyNight Shift allowance as per the processCampaign AllowanceHealth InsuranceTuition ReimbursementInternal movement through IJPWhat You'll Be Doing:Solves Problems with Efficiency – Skilled at analysing problems, determining the root cause(s), and finding the optimal resolution. Collaborates, Decision Quality, Nimble...

  • Global Compliance Lead

    2 weeks ago

    Gandhinagar, Gujarat, India beBeeCompliance Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Lead Global Compliance EffortsWe are seeking an experienced professional to lead our global compliance efforts. The ideal candidate will combine strategic leadership with hands-on project delivery.Develop and implement compliance tools and resources for members worldwide.Design and deliver training programs on anti-corruption and sanctions compliance.Support...

  • Global Customer Support Leader

    6 days ago

    Gandhinagar, Gujarat, India beBeeDirector Full time ₹ 18,67,168 - ₹ 24,47,480

    Director – Customer Support Job DescriptionAt our organization, we are seeking a highly skilled and experienced Director to lead our customer support function. This is an excellent opportunity for a talented professional who can drive business growth by delivering exceptional support services to our global clients.We are looking for a seasoned leader with...

  • Desktop Support Engineer 3

    1 week ago

    Gandhinagar, Gujarat, India Global Infotech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role & responsibilitiesWe are seeking a seasoned Desktop Support Engineer to join our IT team and provide Level 3 support for our endpoint management environment. The ideal candidate will bring deep technical expertise, advanced troubleshooting skills, and the ability to make an immediate impact with minimal onboarding.Our primary management platform is...

  • Global Markets Support Specialist

    2 weeks ago

    Gandhinagar, Gujarat, India beBeeOperations Full time US$ 9,81,000 - US$ 13,12,500

    Job Title: Operations Support SpecialistAbout Us:Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.Key Responsibilities:Understand reference data in the...

  • Lead Software Engineer Opportunity

    2 weeks ago

    Gandhinagar, Gujarat, India beBeeSoftware Full time ₹ 16,80,000 - ₹ 20,40,000

    Lead Software Engineer OpportunityThe position of Lead Software Engineer is open for talented individuals who excel in development tasks in Python and React, including coding and debugging complex projects using standard concepts and principles.Main Responsibilities:Create high-level and low-level designs for a given set of functional requirements as...

  • Head of Global Sourcing

    2 days ago

    Gandhinagar, Gujarat, India beBeeProcurement Full time ₹ 12,00,000 - ₹ 36,00,000

    Senior Procurement ManagerWe are seeking a seasoned procurement leader to drive our sourcing organization in India. This individual will be responsible for developing and executing strategic sourcing plans, managing supplier relationships, and ensuring operational excellence.This role is ideal for an experienced professional with expertise in machined and...

  • Global Benefits Strategist

    6 days ago

    Gandhinagar, Gujarat, India beBeeBenefits Full time ₹ 1,00,00,000 - ₹ 1,20,00,000

    Job Title: Global Benefits StrategistWe're seeking a skilled expert in SAP SuccessFactors Global Benefits to lead the implementation, configuration, and optimization of global benefits modules.Implement and configure global benefits across large organizations to drive business results.Collaborate with clients to design tailored solutions that meet their...