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Digital Infrastructure Specialist

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Key IT Support Role

This critical position requires a highly skilled and resourceful professional to ensure seamless digital infrastructure operations. The ideal candidate will provide expert technical support for IT-related issues, file sharing, and troubleshooting while continually improving systems and managing digital platforms.

Main Responsibilities:

  • Deliver remote technical assistance for IT-related issues, file sharing, and troubleshooting
  • Offer informed guidance on IT, data storage, payroll software, and email organization to management teams
  • Streamline email management, cloud storage, data organization, and software license tracking
  • Ensure robust data security through antivirus, firewall systems, and safe IT practices
  • Maintain and update the company website (Wix platform) regularly
  • Create and maintain an Excel-based career tracking sheet and organize resumes received via the website
  • Maintain and update the company profile with the latest news and project content
  • Review and implement OneDrive file organization across the team; perform monthly staff OneDrive checks and submit weekly reports
  • Present website updates for marketing review and publish quarterly project content on the website

Requirements:

  • Demonstrated experience in IT support, cloud storage, and website management
  • Familiarity with Wix, Office 365, OneDrive, and Google Workspace
  • Knowledge of general cybersecurity best practices
  • Strong organizational skills and attention to detail
  • Ability to work independently and deliver within deadlines
  • Fluency in Tamil

Working Conditions:

  • Flexible working hours
  • Weekly reporting requirements