
Senior Identity Management Specialist
1 day ago
About the Position:
- We are seeking an experienced Identity Management Professional to provide operational support for IBM ISIM and IBM TDI systems.
As an Identity Management Professional, you will be responsible for delivering operational support for IBM ISIM and IBM TDI environments. This includes troubleshooting, analyzing, and resolving issues related to identity management operations.
- Key Responsibilities:
- Provide operational support for IBM ISIM and IBM TDI systems.
- Troubleshoot, analyze, and resolve issues related to identity management environments.
- Manage identity lifecycle operations, including user provisioning, role-based access control (RBAC), SSO, and governance.
- Conduct regular health checks and monitoring of ISIM/TDI systems to ensure optimal performance and availability.
- Support integration with various systems and applications, ensuring secure and efficient flow of identity and access data.
- Assist with upgrades, patches, and deployments to ensure systems are up-to-date.
- Work closely with development and security teams to identify and implement improvements to the ISIM/TDI systems.
- Collaborate with customers to understand their business requirements and recommend identity management solutions.
- Document solutions, issues, and workarounds to build a knowledge base for the team and customers.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5-6 years of experience working with IBM ISIM and IBM TDI.
- Hands-on experience in configuring, troubleshooting, and maintaining IBM ISIM and TDI environments.
- Strong understanding of identity management concepts, including user provisioning, RBAC, SSO, and governance.
- Experience with LDAP, Active Directory, and other directory services.
- Knowledge of web services (SOAP, REST) and experience with integration protocols.
- Familiarity with security best practices and tools in identity management.
- Strong problem-solving, debugging, and troubleshooting skills.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Experience with ServiceNow.
- Strong analytical skills and attention to detail.
This is a full-time position that requires working in EST time zone initially but may involve 24/7 shifts in the future.
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