US Voice Process Appointment Scheduler

2 days ago


Vadodara, Gujarat, India beBeeAppointmentBooking Full time ₹ 36,000 - ₹ 50,400

Appointment Booking Specialist

Overview:

We are seeking an experienced Appointment Booking Specialist to join our team.

The ideal candidate will have excellent communication skills, experience in handling US-based voice processes, and the ability to work during night and early morning shifts.

Key Responsibilities:

  • Conduct outbound calls to schedule appointments for clients in the US.
  • Ensure all scheduled appointments align with client preferences and availability.
  • Effectively handle inquiries and provide necessary information about services.
  • Maintain accurate records of calls and appointments in a CRM system.
  • Meet performance targets and adhere to call scripts and guidelines.
  • Collaborate with the team to optimize appointment booking strategies.

Required Skills and Qualifications:

  • Excellent spoken English with a professional tone.
  • Minimum 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
  • Familiarity with the dental industry is beneficial.
  • Ability to work in night and early morning shifts (India time).
  • Self-motivated and comfortable working in a remote environment.
  • Strong organizational and time-management skills.

Benefits:

A split pay structure linked to performance and appointment booking success.



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