Hospitality Experience Manager

6 days ago


Tirupati, Andhra Pradesh, India beBeeGuest Full time ₹ 6,00,000 - ₹ 8,00,000

As a hospitality professional, you will be the face of our organization, responsible for creating lasting memories with every guest interaction.

Key Responsibilities
  • Greet and welcome guests warmly to ensure a memorable first impression.
  • Efficiently manage reservations, waitlists, and guest seating to meet our high standards.
  • Assist guests with menu queries, special requests, and dietary needs in a timely and professional manner.
  • Build strong relationships with regular guests and recognize VIP customers to provide personalized service.
  • Handle guest feedback and complaints with professionalism and empathy, ensuring a positive outcome.
  • Coordinate with service staff, kitchen, and management to maintain smooth operations and exceptional service.
Requirements
  • Excellent communication and interpersonal skills are essential for success in this role.
  • A friendly, professional, and approachable personality is vital in delivering exceptional guest experiences.
  • Strong organizational and multitasking abilities are necessary to manage multiple tasks and priorities effectively.
  • Prior experience in hospitality, F&B, or guest relations is highly valued but not mandatory.
  • The ability to remain calm and positive in a fast-paced environment is crucial for success in this role.

We offer a dynamic work environment that fosters growth and development opportunities.

If you have a passion for delivering outstanding guest experiences, we encourage you to apply.



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