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Educational Career Guidance Specialist
3 weeks ago
This position involves contacting prospective students and guiding them through our educational programs to help them achieve their career goals.
As a Program Advisor, you will work closely with students to understand their needs and provide personalized advice on how our programs can benefit them. You will be responsible for managing a pipeline of leads, providing detailed information about our programs, and assisting learners throughout the enrollment process.
- You will advise career changers on how our world-class education from top-tier universities can help launch them into a high-growth career.
- Build and manage a pipeline of leads that have inquired about our programs.
- Provide in-depth and customized information to interested students via phone and email.
- Guide learners through the enrollment process by following up and building urgency without being pushy.
- Adhere to the inside sales process, tools, and data management processes and workflow.
- Provide feedback to leadership on call quality, observed trends, and insights from student conversations.
- 2+ years of experience in inside sales or consultative selling with a consistent track record of exceeding targets in International Edtech markets.
- Excellent verbal, written communication, listening, and critical thinking skills.
- Strong phone presence.
- Comfortable making 120+ dials and/or emails a day to connect with warm leads.
- Experience using a CRM (Salesforce preferred).
- Growth Mindset and ability to implement feedback.
- Demonstrated ability to manage and prioritize a large pipeline with different stages in the enrollment process that require follow-up.
- Ability to work remote and hit metrics without being micromanaged.
We are an equal opportunities employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
