Director of Digital Transformation

1 week ago

Bharatpur, Rajasthan, India beBeeExecutive Full time ₹ 40,00,000 - ₹ 55,00,000

Job Opportunity:

Seeking an accomplished IT executive to lead our technology initiatives and drive digital transformation across the hotel portfolio. This senior-level role requires a strategic thinker with exceptional leadership skills, technical expertise, and business acumen.

Key Responsibilities:
  • Technology Leadership: Oversee the implementation and support of core hospitality applications, including PMS, POS, CRM, HRMS, and Finance platforms.
  • Infrastructure Management: Ensure network reliability and uptime, and implement cybersecurity and compliance frameworks to safeguard sensitive data.
  • Project Execution: Lead the execution of IT projects, translating operational needs into IT deliverables, and ensuring ROI measurement and reporting on IT initiatives.
  • Vendor Relationship Management: Manage relationships with vendors and system integrators, track performance against SLAs, and support the evaluation of new solutions and pilots.
  • Team Development: Lead a team of 6–8 IT professionals, ensuring service orientation, performance, and growth, and build digital literacy programs for Hotel Managers and frontline teams.
  • Digital Innovation: Execute guest-facing digital initiatives, leverage analytics to provide actionable operational insights, and champion green IT practices at the operational level.

Requirements:

  • Proven experience in delivering business outcomes through effective technology strategy and execution.
  • Strong knowledge of hospitality applications and IT infrastructure.
  • Demonstrated ability to manage distributed IT operations and deliver complex projects.
  • Hands-on understanding of cybersecurity and compliance in India.
  • Proven experience in vendor management and SLA governance.
  • Strong stakeholder engagement skills with ability to work across Operations, HR, Finance, and Marketing.

Qualifications:

  • 15+ years of IT leadership experience in multi-property Hospitality, Travel, or Related Service Industries.
  • Strong communication and interpersonal skills.
  • Ability to adapt to changing priorities and deadlines.

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