Business Systems Analyst

6 days ago

Thiruvananthapuram, Kerala, India beBeeBilling Full time ₹ 90,00,000 - ₹ 1,10,00,000

System Administrator:

We are seeking a highly skilled and proactive individual to oversee the implementation, customization, and ongoing management of billing software for our organization. This professional will be responsible for ensuring seamless integration with existing systems and alignment with business goals.

Key Responsibilities:

  • Implementation and Configuration:
    • Lead the deployment of billing software, ensuring timely and efficient implementation.
    • Customize software features to align with business requirements, including pricing strategies, subscription models, and billing operations.
  • Integration and Collaboration:
    • Integrate billing software with existing systems (CRM, ERP, payment gateways) to enable seamless workflows.
    • Collaborate with cross-functional teams to identify needs, gather requirements, and ensure system compatibility.
  • Process Optimization:
    • Automate and streamline billing processes to enhance operational efficiency.
    • Establish best practices for billing and subscription management using software tools.
  • Support and Troubleshooting:
    • Provide ongoing support to address system issues, troubleshoot errors, and ensure optimal performance.
    • Train and support internal teams on software functionalities and best practices.
  • Reporting and Analytics:
    • Monitor and analyze billing performance metrics, customer data, and subscription trends.
    • Generate detailed reports to support business decisions and optimize recurring revenue.

Qualifications and Skills:

  • Proven experience with subscription management platforms.
  • Strong understanding of billing workflows, subscription models, and pricing strategies.
  • Experience integrating software with CRM and ERP systems.
  • Proficiency in configuring complex pricing plans and billing rules within software.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and collaboration abilities to work with cross-functional teams.
  • Knowledge of APIs, web services, and data migration processes is a plus.

Preferred Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • Certification in software (if applicable) or relevant billing systems.
  • Experience in SaaS or subscription-based business models.

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