Hospital Billing Team Lead
19 hours ago
Job Title: Hospital Billing Team Lead
Location: Kharadi, Pune
About the Role:
We are seeking a seasoned leader to oversee our hospital billing team in Kharadi, Pune. As a Hospital Billing Team Lead, you will be responsible for managing a team of professionals who handle end-to-end hospital billing processes.
Main Responsibilities:
Operational Management:
- Lead and manage a team of executives handling charge entry, payment posting, AR follow-up, and denials management.
- Ensure timely and accurate claims submission and effective resolution of denials to maximize revenue recovery.
- Monitor team performance against key metrics such as productivity, quality, and turnaround time (TAT).
Team Leadership:
- Conduct regular performance reviews and provide coaching and training to improve team skills.
- Act as a mentor to team members, fostering a collaborative and results-driven environment.
- Manage staffing, scheduling, and workload allocation to ensure business continuity.
- Manage a team of 50-60 employees
Client Management:
- Serve as a primary point of contact for clients, addressing escalations and ensuring satisfaction with service delivery.
- Prepare and present weekly/monthly performance reports to stakeholders and clients.
Compliance and Quality:
- Ensure adherence to HIPAA guidelines and other regulatory requirements.
- Implement quality control measures to maintain high levels of accuracy in billing and claims processes.
Process Improvement:
- Identify areas for process optimization and automation to enhance operational efficiency.
- Collaborate with senior management team to implement new policies and workflows.
- Collaborate with client for process & performance improvement of team.
Compensation Package:
The estimated annual salary for this position is ₹1,200,000 - ₹1,800,000, depending on experience. Additionally, you can expect a comprehensive benefits package, including performance-based incentives and professional development opportunities.
Requirements:
- Bachelor's degree in Healthcare Administration, Business, or related field (preferred).
- Certification in Medical Billing/Coding or RCM processes (e.g., AAPC, HFMA) is a plus.
- In-depth knowledge of RCM processes, payer guidelines, and EOB interpretation.
- Strong leadership and people management skills.
- Proficiency in using billing software (e.g., Epic, Cerner, eClinicalWorks, MediTech etc.)
- Expert in MS Office (Excel, PowerPoint).
- Expert in Analysing inventory management.
- Excellent communication and interpersonal skills to manage teams and interact with clients effectively.
- Analytical mindset to identify trends and implement corrective measures.
- Manage team of 50-60 members
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