ServiceNow Expert Lead

17 hours ago

Cochin, Kerala, India beBeeServicenow Full time ₹ 15,00,000 - ₹ 25,00,000
ServiceNow Platform Lead and Admin

We are seeking an experienced ServiceNow expert to lead and administer our platform, ensuring optimal performance and efficiency across various modules.

About the Role

This role involves managing system administration, platform upgrades, automation, catalog design, workflow optimization, and stakeholder engagement across HR, IT, and Facilities teams. Key responsibilities include managing configurations, leading knowledge transfer sessions, audits, and configuration governance, driving automation, performance tracking, and cross-functional workflows, ensuring audit readiness, and supporting compliance efforts.

Requirements
  • 7+ years of experience with ServiceNow modules, including expertise in Flow Designer, scripting, ACLs, and integration.
  • Strong experience with metrics, SLAs, upgrades, scoped apps, and data handling.

The ideal candidate will possess a strong understanding of ServiceNow best practices and have experience working with multiple stakeholders to drive business outcomes.

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