
Principal Fraud Analyst
7 days ago
About this role
We are looking for a highly skilled professional to join our team as a fraud investigator. The ideal candidate will have a strong background in fraud operations and investigation, with 1-3 years of experience in a banking or fintech organization.
- The successful candidate will be responsible for performing thorough and objective investigations into potential fraud activity on our products.
- They will also be expected to close review of fraud incidents received from different channels and conduct the investigation immediately.
- Owning the gathering of all possible information while investigating incidents is crucial.
- The ability to initiate urgent actions as and when required to prevent future financial & reputational loss is key.
Key responsibilities:
- Monitor fraud alerts daily and take necessary action.
- Identify fraud patterns and modus operandi from the investigation and share insights with analytics team.
- Coordinate with analytics team, product team and other stakeholders.
- Recommend new methods/tools to improve operational efficiency and investigation quality.
Requirements:
- A graduate degree in any relevant field.
- Presentable and able to talk to customers as part of the investigation.
- Street smart and ability to detect patterns.
- Fluency in English and Hindi.
Benefits:
- Competitive salaries.
- An extensive medical insurance that looks out for employees & their dependents.
- Flexible working hours.
- Tailored vacation & leave policies.
- A reward system that celebrates hard work and milestones throughout the year.
- Learning and upskilling opportunities.
- Good food, games, and a cool office to make you feel like home.
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