Night Shift Aviation Services Manager

5 days ago


Varanasi, Uttar Pradesh, India beBeeTicketing Full time ₹ 5,00,000 - ₹ 10,00,000
Job Title:

Night Shift Ticketing Professional

Location: Varanasi, India ( candidates with a reliable internet connection can work from home )

Overview:

We are seeking an experienced and detail-oriented Night Shift Ticketing Professional to manage ticketing operations during evening and night hours. The ideal candidate will have a strong background in airline ticketing and travel services.

Key Responsibilities:

  • Ticketing Operations:
    • Book, cancel, reschedule, and manage domestic and international tickets.
    • Handle amendments, refunds, and re-issuances as per client requirements.
    • Monitor and resolve ticketing-related issues promptly.
  • Customer Support:
    • Provide customer service via calls, emails, and chats during the night shift.
    • Assist clients with queries related to fares, routing, and policies.
  • System Management:
    • Work on GDS platforms for reservations and ticket issuance.
    • Ensure accurate data entry and booking processes.
  • Liaison and Reporting:
    • Liaise with airlines, suppliers, and internal teams to ensure smooth ticketing operations.
    • Update clients on travel schedules, changes, and airline policies.

Requirements:

  • Proven experience in airline ticketing and travel services.
  • Strong knowledge of GDS systems.
  • Ability to handle client queries efficiently with minimal supervision.

Benefits:

  • Flexible working arrangements including remote work options.
  • Ongoing training and development opportunities.
  • A dynamic and supportive team environment.


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