
CAD Support Specialist
2 weeks ago
Job Title: CAD Support Specialist
Experience: 3 to 6 Years
We are seeking a skilled CAD support specialist to provide expert technical assistance for CAD software tools, assist engineers in solving design and simulation challenges, and contribute to improving engineering processes.
- Provide Level 1 & 2 support for CAD applications like NX, Delmia, ANSYS, Hypermesh, Vis-Mockup, JT, and LS-PrePost.
- Troubleshoot installation, licensing, file corruptions, performance issues, and integration errors.
- Support CAD data handling including conversion, JT creation, and visualization workflows.
- Assist engineers in solving model issues, file compatibility, and version-related conflicts.
- Guide users on best practices, modeling techniques, and simulation data management.
- Collaborate with infrastructure teams for CAD-PLM integration support.
- Prepare support documentation, SOPs, FAQs, and training materials.
- Perform regression testing and validation for software updates and patches.
Required Skills & Qualifications:
- Bachelor's degree in Mechanical Engineering or related field.
- CAD Tools: Siemens NX, Vis-Mockup.
- Simulation Tools: LS-PrePost, Delmia (Process simulation, Robotics).
- Visualization & Conversion: JT formats, OpenJT.
- Other Skills: Strong understanding of CAD data structure, product assemblies, and lightweight visualization.
- Knowledge of PDM/PLM environments is a plus.
- Good communication, analytical, and troubleshooting skills.
- Exposure to automotive or manufacturing domains is highly desirable.
- Familiarity with ticketing systems (ServiceNow, Jira, etc.) for support management.
- Certification in CAD tools is an added advantage.
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