
CADCAE Support Specialist
3 days ago
We are seeking a skilled and motivated CAD/CAE Support Specialist to join our engineering support team. The ideal candidate will provide expert technical support for CAD (Computer-Aided Design) and CAE (Computer-Aided Engineering) software tools, assist engineering teams in solving design and simulation challenges, and contribute to improving engineering processes and productivity.
About the Role:The CAD/CAE Support Specialist will be responsible for providing Level 1 & 2 support for CAD/CAE applications like NX, Delmia, ANSYS, Hypermesh, Vis-Mockup, JT, and LS-Pre Post. This includes troubleshooting installation, licensing, file corruptions, performance issues, and integration errors. Additionally, the specialist will support CAD data handling including conversion, JT creation, and visualization workflows.
Key Responsibilities:- Provide technical support for CAD/CAE applications and troubleshoot common issues.
- Support CAD data handling, including conversion, JT creation, and visualization workflows.
- Assist engineers in solving model issues, file compatibility, and version-related conflicts.
- Guide users on best practices, modeling techniques, and simulation data management.
- Collaborate with infrastructure and PLM teams for CAD-PLM integration support.
- Prepare support documentation, SOPs, FAQs, and training materials.
- Perform regression testing and validation for software updates and patches.
- Bachelor's degree in Mechanical Engineering or related field.
- CAD Tools: Siemens NX, Vis-Mockup.
- Simulation Tools: LS-Pre Post, Delmia (Process simulation, Robotics).
- Visualization & Conversion: JT formats, Open JT.
- Other Skills: Strong understanding of CAD data structure, product assemblies, and lightweight visualization.
- Knowledge of PDM/PLM environments is a plus.
- Good communication, analytical, and troubleshooting skills.
- Exposure to automotive or manufacturing domains is highly desirable.
- Familiarity with ticketing systems (Service Now, Jira, etc.) for support management.
- Certification in CAD/CAE tools is an added advantage.
This is a great opportunity for individuals who are passionate about CAD/CAE and want to make a difference in the engineering support team. If you have a strong background in CAD/CAE and excellent problem-solving skills, we encourage you to apply for this position.
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