IT Support Specialist

12 hours ago

Bengaluru, Karnataka, India beBeeSkillful Full time ₹ 18,00,000 - ₹ 24,00,000
Job Overview

We are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our systems and infrastructure.

Key Responsibilities:
  • To identify, troubleshoot and resolve technical issues in a timely manner.
  • To provide exceptional customer service to internal stakeholders, responding to queries and concerns in a professional and courteous manner.
  • To work collaboratively with other teams to implement process improvements and maintain high levels of system availability.
Requirements:
  • Proficiency in IBM Sterling B2B Integrator and experience in incident management and problem resolution processes.
  • Strong analytical skills and ability to work collaboratively in a team-oriented environment.
  • Experience with change management practices and documentation.
What We Offer:

A dynamic and supportive work environment, opportunities for career growth and development, and a competitive salary and benefits package.

About Us:

We are a forward-thinking organization dedicated to delivering innovative solutions and exceptional customer experiences.

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