Infrastructure Leadership and Operations Director

4 days ago


Vadodara, Gujarat, India beBeeExcellence Full time ₹ 21,67,000 - ₹ 26,18,000
Job Title: Infrastructure Excellence ManagerAbout the Role

We are seeking a dynamic and experienced leader to manage our platform and infrastructure team.

The successful candidate will excel in leading people, maturing operational practices, and driving process excellence.

Key Responsibilities
  • Lead, coach, and develop a high-performing team of network and cloud administrators.
  • Promote a culture of accountability, collaboration, and continuous improvement across engineering and operations.
  • Define and communicate clear roles, responsibilities, and performance expectations aligned with organizational goals.
  • Drive operational excellence by maturing processes for efficiency, reliability, and scalability.
  • Follow structured ITSM workflows for change management, incident response, and service requests.
Requirements
  • Available for after-hours escalations.
  • Ability to multi-task, pivot quickly, and understand 'sense of urgency.'
Qualifications
  • 7+ years of experience in network and cloud infrastructure support, with at least 5 years in a leadership or management role.
  • Knowledge of managing patching of infrastructure (network and servers).
  • Strong understanding of ITSM frameworks and operational best practices.


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