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1 day ago
We are seeking a seasoned and versatile Business Development Specialist to drive business growth through strategic customer engagement.
- Develop and maintain robust relationships with existing customers via regular communication and follow-up.
- Understand customer needs and preferences, offering tailored solutions that meet their requirements.
- Identify cross-selling and upselling opportunities to boost revenue.
- Maintain accurate customer data and activity records using CRM software.
- Effectively manage customer queries and complaints, ensuring exceptional customer satisfaction.
- Proactively communicate new products, services, promotions, and relevant updates to customers.
- Collaborate with internal teams to deliver seamless customer experiences.
- Stay up-to-date with industry trends, best practices, and product knowledge.
Essential qualifications include:
- Bachelor's degree in Business Administration or related field.
- Proven experience in customer-facing roles with a track record of delivering excellent customer service.
- Excellent communication and interpersonal skills.
- Strong organizational skills and ability to manage multiple tasks and priorities.
- Proficiency in CRM software and other sales tools.
- Knowledge of industry trends and best practices in business development.
As a valued member of our team, you will enjoy:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- Competitive compensation package.
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