HR Support Officer

4 weeks ago


Hyderabad, Telangana, India DSM Full time

Job Summary

As an HR Support Officer - Global Service Center, you will play a key role in organizing personnel administration and HR transactional activities in a shared service mode. Your primary responsibility will be to ensure proper knowledge transfer from regions, maintain operational manuals, and cover regional requirements.

Key Responsibilities

  • Manage employment records and documents related to hiring, transferring, promoting, and terminating, including filing according to legal requirements.
  • Explain human resources policies, procedures, laws, and standards to Tier 1 and 2 (external provider) based on the location (in a local language).
  • Provide employee statements, letters, and certificates if it's out of self-service functionality.
  • Deal with requests via Remedy according to internal KPI.
  • Enable efficient processes and simplify procedures as continuous improvement.
  • Support change management on communication.
  • Provide reports as requested.
  • Support Internal Control Framework operational controls.
  • Support content management activities and HR Navigator administration for the regions.
  • System execution for operational activities.
  • Pro-activity in terms of issue solving and improvements.

Requirements

  • Graduation or post-graduation degree, preferably in HR.
  • Strong knowledge of HR systems such as SAP, Success factor, etc.
  • Good reporting analytics skills.
  • Strong knowledge of HR systems such as SAP, any ticketing tool-based application.
  • Well-versed with Excel and MS Office.

About Us

dsm-firmenich is a global company dedicated to inclusion. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there's a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history, and fit with the team to advance fair and equitable opportunity.

We are committed to providing reasonable support for disabled applicants in our recruiting process.


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