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Branch Operations Expert

2 weeks ago

Ahmedabad, Gujarat, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000
Job Summary

We are seeking a skilled Branch Operation Manager to oversee daily branch operations and provide exceptional customer service.


Key Responsibilities:
  • Customer Service: Provide product information, resolve customer queries and complaints, and ensure high-quality service to walk-in customers.
  • Cash and Customer Transactions: Supervise cash and customer transactions at teller counters, including cash handling, deposits, and withdrawals.
  • Branch Administration: Manage non-cash transactions such as DD/PO, fund transfer, RTGS, NEFT, and lobby management.
  • Sales and Cross-Selling: Generate business, cross-sell personal bankers' services, and monitor sales performance.
  • Account Management: Enhance the value of existing accounts, retain existing portfolios, and coordinate with clients for business requirements.