Business Operations Analyst

3 weeks ago


Bengaluru, Karnataka, India ADCI - BLR 14 SEZ Full time

About the Role

The Retail Business Services group is an integral part of Amazon's online product life cycle and buying operations. As a Business Operations Analyst in the Merchandising team, you will play a key role in ensuring Amazon remains competitive in the online retail space with the best price, wide selection, and good product information.

The team is designed to support Amazon Deals & Events, and your primary responsibilities will include working with vendors and vendor managers to ensure they are operating efficiently on our tools. You will also be responsible for driving operational metrics, meeting SLAs, and exceeding ambitious business goals by engaging with vendors and internal business and operations partners in Brazil.

Key Responsibilities

  • Work with vendors and VMs to ensure they are operating efficiently on our tools;
  • Drive operational metrics, meet SLAs, and exceed ambitious business goals by engaging with vendors and internal business and operations partners in BR;
  • Suggest process improvements and assist internal partners to drive them to completion (Kaizens projects);
  • Execute tasks geared towards adding selection, reducing defects, increasing revenue, and reducing costs for our customers.

Requirements

  • Bachelor's Degree;
  • Additional language certifications are an added advantage;
  • 3+ years of experience in dealing with language-related roles;
  • Proficiency in Portuguese at an Advanced level.

Location

We are open to hiring candidates to work out of one of the following locations:

Virtual Location - KA



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