Operational Excellence Analyst

7 days ago

Gurgaon, Haryana, India American Express Full time
Job Description:

About the Role:

As a key member of the GMNS Operational Excellence team, you will play a crucial role in driving risk-based decisioning and management of control and compliance objectives to support business priorities.

With a strong focus on proactive risk identification and development of Automated Key Risk Indicators (KRIs), you will be responsible for developing and improving testing and monitoring strategies for the GMNS business.

You will support Operational Risk Identification and Development of Key Risk Indicators to drive valuable insights and effective risk mitigation strategies, focusing on design and development of Automated Key Risk Indicators leveraging Enterprise Capability of Smart Monitoring.

Key Responsibilities:

  • Strong collaboration across GMNS business, Compliance, GCO, Global Risk and Compliance, broader GMNS Operational Excellence teams, Smart Monitoring CoE for forward-looking risk detection and lead development of Automated Key Risk Indicator
  • Support the development of Key Risk Indicators (KRIs) for automated, near real-time risk monitoring as part of the Smart Monitoring capability
  • Take a lead in more advanced development/coding strategies and support creation of meaningful insights from associated outcomes
  • Lead exploration of the most complex data environments in GMNS, create recommendations and strategies for leveraging data findings to build more complex, yet efficient KRI logic structures
  • Write KRI code (logic) by leveraging appropriate data after understanding detailed specifications of business processes, reviewing output of back-testing, and correcting and refining the logic to ensure that KRIs are working properly
  • Assist in exploration of available KRI development capabilities and tools to identify opportunities to transition and create more effective development processes
  • Perform advanced data analytics to identify trends, composition, leading indicators, outlook in operational risk and monitor efficacy of KRIs
  • Leverage unstructured data sources to identify potential process breakdowns and opportunities area

Requirements:

  • 3-4+ year of experience with data-driven analytics/governance and risk management,
  • Preferred experience in financial services, risk management, internal control
  • Preferred Postgraduate degree Statistics/Mathematics/Economics/Engineering/Computer Science
  • Knowledge of risk management and risk governance framework
  • Prior Operational/Credit/Fraud Risk Management experience
  • Strong proven understanding of programming languages in SQL, Python
  • Proven understanding of data exploration on Cornerstone/Lumi
  • Preferred understanding of Merchant and Network life cycle
  • Ability to work effectively in a team environment
  • Strong communication skills, both verbal and written, particularly adept at storytelling
  • Experience compiling complex information and developing thoughtful material for presentation/updates

  • Operational Excellence Analyst

    2 weeks ago

    Gurgaon, Haryana, India American Express Full time

    Drive Operational Excellence and Risk ManagementAt American Express, we're committed to delivering exceptional customer experiences. As an Operational Excellence Analyst, you'll play a critical role in driving risk-based decision-making and management of control and compliance objectives to support business priorities. You'll work closely with the Global...

  • Operational Excellence Analyst

    2 weeks ago

    Gurgaon, Haryana, India American Express Full time

    Be Part of a Global Community of Risk Management ProfessionalsWe are looking for a highly skilled Operational Excellence Analyst to join our team at American Express. As a key member of our Global Merchant Network Services team, you will play a critical role in driving risk-based decisioning and management of control and compliance objectives.Key...

  • Operational Excellence Analyst

    4 days ago

    Gurgaon, Haryana, India American Express Full time

    About the RoleWe're seeking a talented Operational Excellence Analyst to join our Global Merchant and Network Services Group (GMNS).As a key member of our team, you'll play a crucial role in driving risk-based decisioning and management of control and compliance objectives to support business priorities.Your primary focus will be on developing and improving...

  • Data Analyst

    4 days ago

    Gurgaon, Haryana, India American Express Full time

    At American Express, we're driven by a commitment to excellence and a passion for delivering exceptional results. As a Senior Analyst-Operational Excellence, you'll play a critical role in shaping the future of our business and helping us stay ahead of the curve. With a strong focus on data analysis and risk management, this position requires a highly...

  • Senior Analyst-Operational Excellence Specialist

    3 weeks ago

    Gurgaon, Haryana, India American Express Full time

    About the RoleWe are seeking a highly skilled Senior Analyst-Operational Excellence to join our team at American Express. As a key member of our Global Commercial Services (GCS) team, you will be responsible for designing, implementing, and assessing the operational risk framework within GCS.Key ResponsibilitiesDevelop and deliver best-in-class analytical...

  • Data Analyst

    3 weeks ago

    Gurgaon, Haryana, India American Express Full time

    Job SummaryWe are seeking a highly skilled Data Analyst - Operational Excellence to join our Global Merchant and Network Services Group. As a key member of our team, you will be responsible for driving risk-based decisioning and management of control and compliance objectives to support business priorities.Key ResponsibilitiesDevelop and improve testing and...

  • Operational Excellence Analyst

    3 weeks ago

    Gurgaon, Haryana, India American Express Full time

    Drive Risk-Based Decisioning and ManagementAs a key member of the Global Merchant and Network Services Group, you will play a critical role in driving risk-based decisioning and management of control and compliance objectives to support business priorities. You will be responsible for developing and improving testing and monitoring strategies for GMNS...

  • Operational Excellence Analyst

    4 days ago

    Gurgaon, Haryana, India American Express Full time

    Role OverviewWe are seeking an experienced Operational Excellence Analyst to join our Global Commercial Services (GCS) team. In this role, you will be responsible for performing business self-testing and control testing to ensure the soundness of our lines of business.Key ResponsibilitiesIncluding operational, financial, and regulatory or compliance testing,...

  • Claims Operations Analyst

    3 weeks ago

    Gurgaon, Haryana, India Alight Solutions Full time

    Job Title: Claims Operations AnalystAlight Solutions is seeking a skilled Claims Operations Analyst to join our team. As a Claims Operations Analyst, you will be responsible for ensuring timely and accurate information delivery to all participants. You will contribute to building operational excellence capabilities, drive process improvements, and document...

  • Claims Operations Analyst

    3 weeks ago

    Gurgaon, Haryana, India Alight Solutions Full time

    Job Title: Claims Operations AnalystAlight Solutions is seeking a highly skilled Claims Operations Analyst to join our team. As a Claims Operations Analyst, you will be responsible for ensuring timely and accurate information delivery to all participants. You will contribute to building operational excellence capabilities, drive process improvements, and...

  • Operational Excellence Risk Framework Lead

    1 week ago

    Gurgaon, Haryana, India American Express Full time

    About This RoleAt American Express, we're looking for a talented Senior Analyst-Operational Excellence to join our team. This individual will be responsible for designing, implementing, and assessing the operational risk framework within Global Commercial Services (GCS), ensuring compliance with our risk management policies and regulations.Key...

  • Claims Operations Analyst

    3 weeks ago

    Gurgaon, Haryana, India Alight Solutions Full time

    About the JobWe are seeking a highly skilled Claims Operations Analyst to join our team at Alight Solutions. As a Claims Operations Analyst, you will be responsible for ensuring timely and accurate information delivery to all participants, contributing to operational excellence capabilities, and driving process improvements.Key Responsibilities:Maintain and...

  • Claims Operations Analyst

    3 weeks ago

    Gurgaon, Haryana, India Alight Solutions Full time

    About the JobWe are seeking a highly skilled Claims Operations Analyst to join our team at Alight Solutions. As a Claims Operations Analyst, you will be responsible for ensuring timely and accurate information delivery to all participants, contributing to operational excellence capabilities, and driving process improvements.Key Responsibilities:Maintain and...

  • Claims Operations Analyst

    3 weeks ago

    Gurgaon, Haryana, India Alight Solutions Full time

    About the JobWe are seeking a highly skilled Claims Operations Analyst to join our team at Alight Solutions. As a Claims Operations Analyst, you will be responsible for ensuring timely and accurate information delivery to all participants.Key Responsibilities:Maintain and consolidate documentation of SOPs/Operating InstructionsDetail and accuracy in all...

  • IT Service Operations Analyst

    3 weeks ago

    Gurgaon, Haryana, India Colt Technology Services Full time

    Job Title: IT Service Operations AnalystColt Technology Services is seeking an experienced IT Service Operations Analyst to join our team. As an IT Service Operations Analyst, you will be responsible for building automated reports, analyzing data, and providing actionable insights to enhance operational efficiency.The ideal candidate will have a strong...

  • Operational Risk Analyst

    2 weeks ago

    Gurgaon, Haryana, India Snaphunt Full time

    The OpportunityWe are seeking a skilled Operational Risk Analyst to join our team at Snaphunt. As an Operational Risk Analyst, you will be responsible for partnering with key stakeholders to identify, assess, and mitigate operational risks.The RoleEvaluate the effectiveness of internal controls and suggest improvements.Analyse risk incidents and perform Root...

  • Operational Excellence Risk Management Specialist

    2 weeks ago

    Gurgaon, Haryana, India American Express Full time

    Transform Business Outcomes with Data-Driven InsightsAt American Express, we're committed to delivering exceptional customer experiences. As a Senior Analyst-Operational Excellence, you'll play a critical role in shaping our risk management strategies and driving business growth. Your expertise will help us identify and mitigate operational risks, ensuring...

  • Business Analyst

    3 weeks ago

    Gurgaon, Haryana, India Maruti Suzuki India Limited Full time

    Job Title: Business Analyst - DACL Center of ExcellenceWe are seeking a highly skilled Business Analyst to join our DACL Center of Excellence team at Maruti Suzuki India Limited. As a Business Analyst, you will play a critical role in driving business improvements and profitability through digital solutions.Key Responsibilities:Collaborate with stakeholders...

  • Claims Operations Process Analyst

    2 weeks ago

    Gurgaon, Haryana, India Alight Solutions Full time

    Job Title: Claims Operations Process AnalystAbout the Company: Alight Solutions is a leading provider of benefits administration and cloud-based benefits solutions.Job Summary: We are seeking a highly skilled Claims Operations Process Analyst to join our team. As a Claims Operations Process Analyst, you will be responsible for ensuring the timely and...

  • Business Operations Analyst

    2 weeks ago

    Gurgaon, Haryana, India PayU Full time

    About the RoleWe are seeking a highly skilled Business Operations Analyst to join our team at PayU. As a Business Operations Analyst, you will play a pivotal role in guiding the strategic direction of our products and ensuring their successful implementation.Responsibilities:Conduct comprehensive market research to identify trends and opportunities for...