Advanced SailPoint IdentityIQ Support Specialist

2 days ago

Varanasi, Uttar Pradesh, India beBeeIdentity Full time ₹ 18,00,000 - ₹ 25,00,000

Seeking an experienced Identity Governance and Administration (IGA) specialist to provide advanced support for SailPoint IdentityIQ. As a key member of our team, you will be responsible for troubleshooting, issue resolution, and enhancements within the SailPoint platform.

This role involves working closely with business and technical teams to maintain a secure and efficient IGA environment. You will work on defect fixes, minor enhancements, and configuration updates, analyze logs and debug code to resolve complex issues, collaborate with development teams for customizations, workflows, and integration updates, manage connectors for various target systems, implement and manage SailPoint rules, tasks, and certifications, perform environment upgrades, patches, and performance tuning, and support onboarding of new applications and entitlement structures.

Required Skills & Experience:

  • Strong hands-on experience with SailPoint IdentityIQ.
  • Expertise in L3 support, debugging, and root cause analysis.
  • Knowledge of Java, BeanShell, XML, and SailPoint APIs.
  • Experience with integration to target systems (Active Directory, Azure AD, databases, LDAP, web services, etc.).
  • Good understanding of IGA concepts (provisioning, workflows, certifications, access requests, lifecycle events).
  • Experience in custom connector development and application onboarding.
  • Ability to work in a 24x7 support environment and handle P1/P2 incidents.

Desirable Qualifications:

  • Exposure to SailPoint IIQ upgrades and migrations.
  • Knowledge of SQL, PowerShell scripting, and REST/SOAP APIs.
  • Understanding of compliance and audit requirements in IAM.

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