Executive Female Leader
6 days ago
**Company Overview**
Gamut HR Solutions is a professional organization providing HR solutions. Their headquarters is located in Hyderabad.
**Job Overview**
This is a mid-level role with 4-6 years of experience in Hyderabad. Job seekers will have the opportunity to work in a full-time employment position at Gamut HR Solutions with a team of 2-10 employees.
**Qualifications and Skills**
- 4-6 years of experience in a similar role.
- Strong leadership and communication skills.
- Ability to handle escalations and resolve customer issues effectively.
- Knowledge of non-voice support processes and tools.
- Good problem-solving skills and attention to detail.
**Roles and Responsibilities**
- Manage and lead a team of non-voice support staff.
- Ensure efficient handling of customer queries through non-voice channels.
- Monitor team performance and provide coaching and feedback.
- Collaborate with other teams to improve support processes.
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