Digital Transformation Specialist

2 days ago


Gurgaon, Haryana, India Mastercard Full time
About Us
Mastercard is a global technology company dedicated to making transactions safe, simple, and smart. Our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our Purpose
We connect and power an inclusive digital economy that benefits everyone, everywhere. We strive for a world where every transaction is secure, efficient, and rewarding. Whether you're a consumer, merchant, or business leader, we believe that by working together, we can build a brighter economic future.

The Role
We are seeking an experienced Analyst - Business Transformation & Revenue Assurance to join our team. As a key member of our Insights and Enablement team, you will drive smarter decisions and operational excellence for our Services organization by leveraging data and technology. Your primary responsibilities will include developing a strong understanding of our business environment, engaging with key stakeholders, and driving quality and revenue assurance programs. You will also become a process SME in the centralized team to institute quality checks across business operations lifecycle, order to cash, and develop appropriate documentation. In addition, you will support workstream leads in successful implementation, monitor process KPIs, and drive continuous efficiency improvements using system enhancements, tactical automation, or process changes.

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