
Conflict Resolution Specialist
13 hours ago
We are seeking a proactive and experienced conflict resolution specialist with prior EdTech experience in B2C escalation handling to enhance our team's performance.
Main Responsibilities:- Act as the final point of contact for unresolved learner and client complaints/escalations, providing empathy and clarity under high-pressure situations.
- Analyze root causes of issues and implement preventive measures to minimize future escalations.
- Closely collaborate with sales, delivery, tech, and support teams to ensure fast and efficient resolution.
- Maintain escalation metrics, generate reports, and present trends to leadership to inform strategic decisions.
- Develop and maintain a knowledge base of common issues and best practices to improve internal SOPs.
- Monitor SLAs and ensure adherence to resolution timelines to meet customer expectations.
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Conflict Resolution Specialist
3 days ago
Kottayam, Kerala, India beBeeConflictResolution Full time ₹ 40,00,000 - ₹ 80,00,000Conflict Resolution SpecialistWe are seeking a skilled Conflict Resolution Specialist to join our team. This role involves handling employee and stakeholder concerns with professionalism, discretion, and care.The ideal candidate will be the go-to person for conflict management, playing a key part in maintaining a transparent, compliant, and supportive work...
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Grievance Resolution Specialist
2 days ago
Kottayam, Kerala, India beBeeCompliance Full time ₹ 90,00,000 - ₹ 1,20,00,000Job OverviewGrievance Redressal Specialist: The Grievance Officer is a pivotal role that demands end-to-end ownership. As a key member of our team, you will be responsible for leading credit-bureau dispute resolution and fraud complaints involving our brand.Key ResponsibilitiesCustomer Grievances: Manage day-to-day grievances through various channels,...
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Collections and Resolution Specialist
5 days ago
Kottayam, Kerala, India beBeeOncology Full time ₹ 12,00,000 - ₹ 17,00,000Job Title: Oncology AR SpecialistOur organization is seeking a skilled professional to fill the role of oncology AR specialist.Key Responsibilities:Follow up on oncology-related claims and resolve outstanding accounts receivable with insurance companies.Review and analyze denied or underpaid oncology claims to take corrective actions.Ensure timely follow-up...
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Dispute Resolution Specialist
2 days ago
Kottayam, Kerala, India beBeeLegalAssociate Full time ₹ 6,00,000 - ₹ 12,00,000We are seeking a highly skilled and experienced Legal Associate to join our team in Mumbai.Job Description:The ideal candidate will have a strong background in law, with experience in arbitration or contract drafting. They will be responsible for administering disputes on our dispute resolution platform, providing administrative and technical assistance to...
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Liaison Specialist
2 days ago
Kottayam, Kerala, India beBeeCustomer Full time ₹ 45,00,000 - ₹ 75,00,000Key Account Liaison Specialist">Role Summary:The Key Account Liaison Specialist will be responsible for handling customer inquiries, resolving issues, and delivering exceptional customer service to a high-value client base.Primary Responsibilities:Manage customer queries, concerns, and feedback across multiple channelsConvert leads into sales and coordinate...
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Human Resource Specialist
3 days ago
Kottayam, Kerala, India beBeehumanresources Full time ₹ 10,00,000 - ₹ 15,00,000Job OpportunityWe are seeking an experienced Senior Human Resources Manager to oversee HR functions, including recruitment, employee relations, performance management, and compliance with labor laws.Key Responsibilities:Develop and implement strategic HR policies and proceduresConduct efficient recruitment and onboarding processesManage employee benefits,...
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Recovery Portfolio Manager
3 days ago
Kottayam, Kerala, India beBeeNegotiation Full time ₹ 9,00,000 - ₹ 15,00,000Portfolio Recovery Specialist RoleOur organization seeks a highly skilled Portfolio Recovery Specialist to oversee the recovery of overdue loans, focusing on Personal Loans (PL), Business Loans (BL), and Auto Loan portfolios.The selected candidate will be responsible for initiating contact with delinquent customers via calls to follow up on overdue...
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Customer Support Expert
3 days ago
Kottayam, Kerala, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 40,00,000Customer Service SpecialistWe are seeking a skilled professional to provide exceptional customer support and deliver a positive experience.The ideal candidate will possess strong communication skills, the ability to empathize with customers, and provide proactive and reactive service measures.Key Responsibilities:Deliver timely and efficient customer support...
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HR Operations Specialist
4 hours ago
Kottayam, Kerala, India beBeeHumanResources Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking a seasoned HR professional to oversee people operations in Pacific Time hours. This role encompasses talent acquisition, employee engagement, compliance, performance management, and building a positive workplace culture.You will be responsible for hiring, onboarding, payroll inputs, benefits, HR policies, performance reviews, and training...
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Human Resources Culture Specialist
3 days ago
Kottayam, Kerala, India beBeeProfessional Full time ₹ 1,00,00,000 - ₹ 2,50,00,000About UsAs a leading commercial interior design firm, we are dedicated to elevating employee performance and brand experience through innovative and unique workspaces.The Role OverviewWe seek an HR professional who can build a strong, values-driven team culture. As our HR Manager, you'll be responsible for attracting top talent, encouraging a...