Process Improvement Specialist

2 days ago

Bharatpur, Rajasthan, India beBeeProcess Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Title: Process Excellence Manager

We are seeking a highly skilled and experienced Process Excellence Manager to join our team.

The successful candidate will be responsible for driving continuous improvement across the region, harmonizing business processes, optimizing target operating models, and enhancing operational efficiencies.

Main Responsibilities:

  • Harmonize business processes across the region and implement standardized approaches to operations.
  • Collaborate with regional business owner teams to review target operating models and enhance efficiency and operational effectiveness.
  • Help agencies identify and prioritize automation opportunities to reduce manual processes and operational redundancies.
  • Act as a liaison between regional agencies and promote best practice sharing.
  • Develop and implement a high-performance mindset within regional agencies.
  • Monitor and coach QPMs to improve agency performance across the region.
  • Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks.
  • Identify and lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains.
  • Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions.
  • Deploy target operating models in regions to minimize exceptions and manage country manager expectations.
  • Participate in HO global projects, working closely with HO BEX team and external teams to manage effective project implementation.

Required Skills and Qualifications:

  • Degree in maritime business, logistics, or supply chain, or business management.
  • At least 3 years of managerial experience in project management and/or business process improvement.
  • Certification in LEAN Six Sigma, project management would be advantageous.
  • Strategic vision: ability to see the big picture and align operational processes with strategic business goals.
  • Change management: skilled in managing change effectively to drive the adoption of new processes and technologies.
  • Technology acumen: knowledgeable about new and emerging technologies, with the ability to identify and deploy relevant tools for process improvement.
  • Continuous improvement mindset: proactive in identifying opportunities to reduce waste, automate tasks, and simplify workflows (lean and six sigma knowledge).
  • Data-driven decision making: strong analytical skills to evaluate data, assess performance, and inform process optimizations.

Benefits:

The role offers a competitive salary and benefits package, including opportunities for professional development and growth.

Others:

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. We offer a dynamic and supportive work environment, with opportunities to make a real impact on our business.

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