
Customer Success Leader
1 day ago
We are seeking a seasoned customer success leader to join our team. In this role, you will be responsible for driving customer delight and ensuring that our customers achieve their desired outcomes.
Your primary focus will be on building and executing a customer success strategy that delivers exceptional results. This includes managing the entire post-sales journey, from handling order-related queries and returns to resolving escalations quickly and empathetically.
You will also be responsible for setting up smooth support and communication processes to help customers understand and use our products better. Additionally, you will monitor and follow up on cart drop-offs, return patterns, and delivery issues to reduce friction and improve conversion.
In this role, you will have the opportunity to build customer relationships by staying proactive - tracking customer health, identifying red flags early, and solving issues before they escalate. You will also lead and support the customer support team, providing guidance, improving response quality, and building a customer-first culture.
You will use data from tickets, feedback, and behavior to spot patterns, reduce complaints, and suggest fixes for operations or product gaps. Finally, you will regularly share customer experience insights and key metrics (such as NPS, resolution time, satisfaction score) with internal teams.
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Customer Success Leader
3 days ago
Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 2,00,00,000 - ₹ 2,50,00,000Customer Experience ChampionWe are seeking a seasoned Customer Experience Champion to spearhead our customer success initiatives. This key role will be responsible for crafting and executing a comprehensive strategy to drive customer satisfaction, retention, and loyalty.Main Responsibilities:Craft and implement a customer-centric approach to improve...
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Senior Leader
1 week ago
Mumbai, Maharashtra, India beBeeAeronautics Full time ₹ 15,00,000 - ₹ 21,00,000Job Title: Field Operations Manager Overview:Lead a dynamic team and ensure exceptional customer experiences. A strong leader with expertise in aviation, UAVs, or aeronautics is required to drive operational excellence and foster customer relationships. Key Responsibilities:Manage teams of professionals and develop strategies for training excellence and...
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Customer Success Leader
6 days ago
Mumbai, Maharashtra, India beBeeManager Full time US$ 8,00,000 - US$ 12,00,000Job Description:We are seeking a highly skilled and experienced professional to join our team as an Assistant Manager - Customer Success. The successful candidate will be responsible for leading the team in monitoring, supporting, and resolving driver's issues within our Operations team.Key Responsibilities:Lead the team in monitoring drivers'...
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Customer Success Strategic Leader
3 days ago
Mumbai, Maharashtra, India beBeeCustomerSuccess Full time ₹ 12,00,000 - ₹ 17,50,000Customer Success Team LeadWe're seeking a seasoned Customer Success professional to lead our team of customer success managers. This individual will be responsible for driving customer growth, retention, and satisfaction.The ideal candidate will have a proven track record of success in customer-facing roles, with a strong focus on building relationships and...
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Chief Customer Success Strategist
4 days ago
Mumbai, Maharashtra, India beBeeLeadership Full time US$ 1,20,000 - US$ 2,00,000Drive Customer Success as a Strategic Leader">We are seeking an experienced leader to develop and scale a high-performing support team that drives customer success in a rapidly evolving SaaS environment.">Key Responsibilities:">Lead Global Teams: Drive strategy and deliver world-class customer experience through technical expertise, data-driven decision...
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Customer Success Manager
7 days ago
Mumbai, Maharashtra, India CleverTap Full timeJob DescriptionAbout the Role:As a Customer Success Manager you will be responsible for providing complete support to the CleverTap customers on value realization, solution engineering and product adoption with the customer&aposs system, retain and grow CleverTap business by effective customer success management.What will you do:- Drive the product adoption...
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Customer Success Associate
6 days ago
Mumbai, Maharashtra, India mple Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAbout Us is an AI-powered sales training platform for enterprises, designed to deliver scalable, measurable, and impactful training through role-plays and AI-driven evaluations.Our platform allows enterprises to create custom simulations or use pre-built templates, making training more relevant, effective, and impactful. With , companies streamline training,...
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Customer Success Manager
4 weeks ago
Mumbai, Maharashtra, India CtrlS Datacenters Full timeWe are seeking a dynamic and experienced Customer Success Manager who thrives in high-touch, high-stakes customer environments.This individual will be the face of our organization to strategic clients, ensuring unmatched customer experience while driving Cloud and Data Center (DC) solution adoption and business growth.A go-getter with leadership...
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Customer Success Architect
6 days ago
Mumbai, Maharashtra, India Nutanix Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHungry, Humble, Honest, with Heart.The OpportunityAre you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior-level stakeholders? If so, you would thrive in our newly established Customer Experience organization. There, you can play a pivotal role in driving customer success,...
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Customer Success Manager
2 weeks ago
Mumbai, Maharashtra, India Netcore Cloud Full timeRole & Responsibilities- Develop an intimate understanding of your customers' businesses- Develop a network of champions within each account through education, coaching and strong influencing skills- Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert and help them in creating marketing strategy & user...