Director of Customer Experience Solutions

2 days ago


Kottayam, Kerala, India beBeeInnovation Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Senior Engineering Manager – Experience Design, Retail Consumer Products

As a Senior Engineering Manager, you will lead our design practice for retail convenience consumer technology.

  • Job Responsibilities:
  • Define and execute the design vision and strategy for retail convenience consumer tech
  • Lead, mentor, and grow a high-performing team of UX/UI designers, researchers, and content professionals
  • Oversee the end-to-end design process, from research and ideation through prototyping, testing, and final implementation
  • Partner closely with product management, engineering, and business teams to deliver intuitive, scalable, and innovative design solutions

Requirements:

  • Design Expertise: Deep knowledge of UX/UI design, design systems, interaction design, and user research methodologies
  • Retail/Consumer Tech: Understanding of retail convenience, consumer technology trends, and digital/physical customer journeys
  • Leadership: Proven ability to inspire, mentor, and lead high-performing design teams

Desired Competencies:

  • Strategic Vision: Ability to set and communicate a compelling technical and design vision for retail and consumer tech
  • Customer Focus: Commitment to delivering exceptional user experiences through thoughtful design and engineering

Benefits:

We offer a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees. This includes flexible work schedules, diverse leave options, comprehensive medical coverage, employee assistance programs, and more.



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