CRM Operations Specialist

2 weeks ago


Chennai, Tamil Nadu, India CapTalent HR Full time

Job Summary


We are seeking a skilled CRM Executive to join our team at CapTalent HR.


About the Role


This is a fantastic opportunity for an experienced professional to take on a challenging role that involves collections of apartment sales, lead tracking in ERP systems, and providing regular MIS reports to management.


Responsibilities


The successful candidate will be responsible for:



  • Collections of apartment sold: The candidate will be responsible for ensuring timely payments from customers and resolving any issues related to outstanding dues.
  • Tracking of lead in ERP: The candidate will need to accurately track leads in the ERP system and ensure that all necessary information is updated in a timely manner.
  • Providing collections MIS to the management periodically: The candidate will be responsible for preparing and presenting regular MIS reports to management, highlighting key performance indicators and areas for improvement.

Requirements


To be considered for this role, applicants must have:



  • Minimum 1+ year of experience in CRM or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficiency in ERP systems and MS Office.
  • Immediate joiners only.

What We Offer


In return for your hard work and dedication, we offer:



  • A competitive salary of ₹500,000 - ₹700,000 per annum (depending on experience).
  • A generous benefits package including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities to help you grow in your career.
  • A dynamic and supportive work environment.

How to Apply


If you are a motivated and results-driven professional looking for a new challenge, please submit your resume and cover letter to us. We look forward to hearing from you



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