Visionary Technical Assistant

1 day ago

India beBeeAccessibility Full time US$ 26,000 - US$ 40,000
Technical Support Specialist

About the Organisation

Our client is a forward-thinking nonprofit organisation dedicated to closing the employment gap for individuals with disabilities. As a social enterprise, they merge human services with business acumen—proving the competitive advantage of inclusive employment.

One of their flagship programs empowers blind and low-vision professionals by pairing them with trained visual interpreters who enable seamless, real-time support in technical work environments.

Overview of the Role

Our client is seeking a proactive, detail-oriented, and technically skilled professional to support a blind Data & Appliance Analyst working within a global Cloud + AI organisation.

This role is not about doing the work for the client, but about enabling them to do it—bridging accessibility gaps in fast-paced, highly technical environments.

You'll work closely with the Analyst to provide visual interpretation, data summarization, and navigation assistance within platforms such as Azure Portals, Excel, and Visual Studio.

The client uses JAWS and VoiceOver screen readers.

If you are passionate about supporting others and are people-centric, this role could be for you.

Key Responsibilities:

  • Review, interpret, and make basic code changes.
  • Create and manage spreadsheets for data tracking and analysis.
  • Utilize formulas, pivot tables, and other Excel tools to streamline workflows.
  • Assist in converting and formatting documents to meet accessibility standards.
  • Summarize meetings, manage task follow-ups, and track progress in collaboration with team members.

Skills and Qualifications

  • Basic coding knowledge.
  • Should understand how code is structured and be able to identify components like classes and functions.
  • Proficiency in Microsoft Excel.
  • Comfortable working with large data sets and using intermediate Excel functions.
  • Strong Communication Skills.
  • Ability to provide support in a clear, professional manner.
  • Maintain clear, professional communication in English, both written and verbal.
  • Willingness to learn.
  • Openness to training in accessibility standards and related tools.
  • Familiarity with accessibility standards (e.g., WCAG).
  • Comfortable working in a high-speed technical environment with urgency and frequent task-switching.
  • Detail-orientated with strong multitasking and follow-up skills.

What's in it for You?

  • Work on meaningful and impactful projects.
  • Opportunity to learn new skills, including accessibility compliance.
  • Supportive team environment with training provided.
  • Remote working.
  • 10am – 7pm IST – with some late evenings due to calls with USA.
  • Salary range ₹2,365–₹3,506,852 ($26,000-$40,000). Performance review conducted every year.
  • Laptop provided and one-time office equipment reimbursement.
  • Partial phone bill reimbursed.
  • Dedication Professional Development Fund.

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