Digital Systems Technician

4 days ago

Thoothukudi, Tamil Nadu, India beBeeITSupport Full time ₹ 8,00,000 - ₹ 12,00,000

As a key member of our team, the IT Support Specialist plays a pivotal role in ensuring seamless operation of our IT systems.

Job Overview

The successful candidate will provide top-notch technical support, troubleshoot complex issues, manage desktop computers, and offer expert help desk assistance to employees.

  • Technical expertise in troubleshooting and resolving IT-related problems
  • Proficiency in managing desktop computers and Information Technology systems
  • Excellent problem-solving and communication skills
  • Ability to work independently and remotely with minimal supervision
  • Desirable: prior experience in the travel industry or similar sector
  • Bachelor's degree in Information Technology, Computer Science, or related field

This is a full-time remote position that requires the ability to prioritize tasks, maintain a high level of productivity, and ensure the smooth operation of our IT infrastructure.

Responsibilities

The IT Support Specialist will be responsible for:

  • Providing expert technical support to employees via phone, email, or chat
  • Troubleshooting complex IT-related issues with minimal downtime
  • Managing desktop computers, laptops, and mobile devices
  • Offering help desk support to resolve employee queries efficiently
  • Maintaining the IT infrastructure to prevent system failures and data loss

Our ideal candidate possesses exceptional technical skills, excellent problem-solving abilities, and outstanding communication skills. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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