Customer Service Ambassador

3 days ago


Ellore, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 4 - ₹ 7

Job Role:

We are seeking a highly motivated and customer-focused individual to excel in a Customer Support Representative position.

Main Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and chat. Identify and resolve customer issues efficiently while maintaining a positive attitude.
  • Provide accurate, valid, and complete information by using the right tools and resources.
  • Document customer interactions and update internal databases with details of inquiries, feedback, and actions taken.
  • Collaborate with internal teams (Sales, Technical, Product, etc.) to ensure customer satisfaction.
  • Escalate unresolved issues to the appropriate departments as necessary.
  • Follow communication procedures, guidelines, and policies.
  • Contribute to team goals and meet or exceed personal targets for customer satisfaction and issue resolution.

Key Qualifications:

  • Proven customer support or client service experience is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Strong problem-solving skills and attention to detail.
  • High school diploma or equivalent; a college degree is a plus.

Why This Role?

This role offers an excellent opportunity to develop your skills and expertise in customer support, working closely with various teams to deliver exceptional service.

Your Impact:

You will play a critical role in ensuring customer satisfaction, resolving issues efficiently, and contributing to team success.



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