IT Support Specialist

2 weeks ago


India beBeeTechnical Full time ₹ 50,00,000 - ₹ 90,00,000

This is a role for an experienced technical professional to deliver top-notch support services to our organization.

Key Responsibilities
  • Provide first-line technical assistance for IT-related queries, encompassing computer systems, software, and hardware.
  • Support the setup and configuration of laptops, user accounts, and standard applications.
  • Collaborate with colleagues to troubleshoot common hardware and software issues, escalating complex cases when necessary.
  • Maintain accurate records and documentation of IT assets, tickets, and recurring problems.
  • Contribute to routine IT tasks such as software updates, user onboarding/offboarding, and basic access requests.
  • Participate in maintaining system security through antivirus updates and adherence to best practices.
  • Liaise with vendors and service providers for simple IT requests (equipment orders, follow-ups).
  • Promote excellent customer service and clear communication among both technical and non-technical teams.


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