Senior Analyst

4 days ago

Hyderabad Secunderabad Telangana, India beBeeWorkforce Full time ₹ 1,50,000 - ₹ 28,00,000

Job Description

We are looking for an experienced professional to support our Customer Success Group Professional Services Headcount Management team.

Critical in driving the success of Position Management at Salesforce, this role plays a pivotal part in managing the execution of annual workforce plans.

Responsibilities include partnering with the business to lead headcount for assigned organizations and governing Workforce Operations requests to ensure they fit within established guardrails.

This role will also contribute to critical initiatives for Workforce Operations including annual strategic planning for new Fiscal Years.

Your Impact:

  • Manage the Global Professional Services Workday queue for Headcount related requests.
  • Provide support to the field and other key stakeholders.
  • Translate Workforce Operations objectives into headcount plan execution in Workday.
  • Maintain Workforce Operations guardrails when reviewing incoming requests.
  • Track and flag trends to key stakeholders (Workforce Ops, Finance, Business Leaders).
  • Collaborate cross-functionally with key stakeholders (Finance, Recruiting, Employee Success, Workday Center of Excellence) to manage headcount requests and improve HCM processes and systems.

Key Responsibilities:

  • Manage orgs headcount plan via Workday position management (ad-hoc position creation, freeze/unfreeze or close positions, regular audits of Frozen and Vacant positions).
  • Be trusted with access to sensitive cost-related data to inform decisions.

Required Skills & Experience:

  • 4+ years of professional experience in an analytical role, operations, or strategy department.
  • Outstanding problem-solving skills: consistent track record to ask questions, develop solutions, and recommendations.
  • Critical thinking and ability to make decisions within business guardrails.
  • Excellent communication skills (written and verbal) with an ability to explain complex issues in an understandable way.
  • Results-oriented with a strong ability to proactively make and communicate progress with incomplete information.

Preferred Skills:

  • Familiarity with CRM and Salesforce reporting, coupled with sophisticated G-suite expertise (Sheets, Slides, etc.).
  • Excel, SQL, Tableau/Alation/Snowflake, or other Business Intelligence tools.

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