Production Support Engineer

2 weeks ago

Bangalore, India ACCOLITE DIGITAL INDIA PRIVATE LIMITED Full time

Job Title: Production Support Engineer - Incident Management

SRE Production Support Engineers play a critical role in ensuring the smooth operations and performance of our production systems. They are responsible for monitoring system performance, responding to incidents, and ensuring minimal downtime.

Key Responsibilities:

  • Monitor system performance and respond to incidents in a timely manner
  • Develop and maintain automation scripts to streamline operations and improve system reliability
  • Collaborate with development teams to identify and address root causes of recurring issues
  • Implement proactive measures to prevent system failures and optimize performance
  • Conduct regular system health checks and performance tuning
  • Develop and maintain documentation of system configurations, processes, and troubleshooting guides

Requirements:

  • Bachelor's degree in Computer Science or equivalent
  • Minimum of 3 years of experience as a Production Support Engineer or similar role in a fast-paced, high-availability environment
  • Strong scripting skills (Python, Bash)
  • Experience with automation tools (Ansible, Terraform)
  • Exposure to AWS systems
  • Proficiency in monitoring tools (e.g., Prometheus, Datadog)

Skills Required:

  • Monitoring and Incident Response
  • Scripting and Automation
  • CI/CD Pipelines

Why Join Our Team:

As a Production Support Engineer at ACCOLITE DIGITAL INDIA PRIVATE LIMITED, you will have the opportunity to work with a talented team of engineers and contribute to the development of our production systems. We offer a dynamic and challenging work environment, with opportunities for growth and professional development.

  • Product Support Engineer

    2 days ago

    Bangalore, India Vikgol Full time

    Company Description : Vikgol provides software development on demand and connects users with top-tier teams of developers, designers, and product managers quickly. The company emphasizes high-quality networks of engineers, product managers, and designers, with streamlined automation for efficient software development.Job Role : This is a full-time on-site...

  • Product Support Engineer

    4 weeks ago

    Bangalore, Karnataka, India Vikgol Full time

    Company Description : Vikgol provides software development on demand and connects users with top-tier teams of developers, designers, and product managers quickly. The company emphasizes high-quality networks of engineers, product managers, and designers, with streamlined automation for efficient software development.Job Role : This is a full-time on-site...

  • Product support engineer

    2 weeks ago

    Bangalore, India Acqueon Full time

    Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...

  • Product Support Engineer

    2 weeks ago

    Bangalore, India Acqueon Full time

    Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...

  • Production Support Engineer

    1 month ago

    bangalore, India Autonomo Technologies Full time

    Production Support Engineer - Platform Engineering Are you ready to be at the forefront of reshaping the retail landscape with cutting-edge AI technology? Autonomo, a visionary company recognized by Harvard, is leading the charge towards a checkout-free future. Imagine a world where waiting in line at the checkout is a thing of the past—where customers...

  • Product Support Engineer

    1 month ago

    bangalore, India Acqueon Full time

    Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...

  • Product Support Engineer

    2 months ago

    Bangalore, India Acqueon Full time

    Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...

  • Product Support Engineer

    6 days ago

    bangalore, India Acqueon Full time

    Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...

  • Production Support Engineer

    1 month ago

    bangalore, India Accolite Full time

    Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership. Bounteous x Accolite brings together 5000+ employees spanning North America,...

  • Production Support Engineer

    1 month ago

    Bangalore, India Accolite Full time

    Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership. Bounteous x Accolite brings together 5000+ employees spanning North...

  • Product Support Engineer

    2 weeks ago

    bangalore, India Acqueon Full time

    Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...

  • Product Support Engineer

    1 month ago

    Bangalore City, India Stack Wealth Full time

    Company DescriptionStack Wealth is a digital wealth management solution provider in Bengaluru. Our platform offers exclusive investment opportunities, personalized financial planning, and expert assistance to help everyday investors build wealth and grow their net worth. Our team comprises finance experts, AI specialists, data scientists, engineers,...

  • Production Support Engineer

    1 month ago

    bangalore, India Autonomo Technologies Full time

    Production Support Engineer - Platform EngineeringAre you ready to be at the forefront of reshaping the retail landscape with cutting-edge AI technology? Autonomo, a visionary company recognized by Harvard, is leading the charge towards a checkout-free future. Imagine a world where waiting in line at the checkout is a thing of the past—where customers can...

  • Production Support Engineer

    5 months ago

    bangalore, India Autonomo Technologies Full time

    Production Support Engineer - Platform Engineering Are you ready to be at the forefront of reshaping the retail landscape with cutting-edge AI technology? Autonomo, a visionary company recognized by Harvard, is leading the charge towards a checkout-free future. Imagine a world where waiting in line at the checkout is a thing of the past—where customers...

  • Production Support Engineer

    2 months ago

    Bangalore, India Autonomo Technologies Full time

    Production Support Engineer - Platform Engineering Are you ready to be at the forefront of reshaping the retail landscape with cutting-edge AI technology? Autonomo, a visionary company recognized by Harvard, is leading the charge towards a checkout-free future. Imagine a world where waiting in line at the checkout is a thing of the past—where customers...

  • Production Support Engineer

    1 month ago

    bangalore, India Accolite Full time

    Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership. Bounteous x Accolite brings together 5000+ employees spanning North America,...

  • Production Support Engineer

    1 month ago

    bangalore, India Accolite Full time

    Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership. Bounteous x Accolite brings together 5000+ employees spanning North America,...

  • Production Support Engineer

    1 month ago

    bangalore, India Accolite Full time

    Bounteous x Accolite makes the future faster for the world's most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership. Bounteous x Accolite brings together 5000+ employees spanning North America,...

  • Product Support Engineer

    2 days ago

    Bangalore, India Vikgol Full time

    JOB SUMMARY : The Product Support Engineer provides technical assistance, troubleshooting, and resolution to customers and internal teams regarding product issues. They act as the first point of contact for diagnosing technical problems, addressing customer inquiries, and working with engineering teams to enhance product performance and functionality.KEY...

  • Product Support Engineer

    4 weeks ago

    Bangalore, Karnataka, India Vikgol Full time

    JOB SUMMARY : The Product Support Engineer provides technical assistance, troubleshooting, and resolution to customers and internal teams regarding product issues. They act as the first point of contact for diagnosing technical problems, addressing customer inquiries, and working with engineering teams to enhance product performance and functionality.KEY...