Enrolment Specialist

5 days ago


Delhi, Delhi, India IIHMR, Delhi Full time

At International Institute of Health Management Research (IIHMR) in Delhi, we're seeking a highly skilled Enrolment Specialist to join our team. With a strong focus on delivering exceptional applicant experiences, this role plays a vital part in achieving our institution's enrolment targets while upholding our mission and values.

About the Role

The Enrolment Specialist will be responsible for guiding prospective students through the admission process, promoting our institution's programs, and ensuring an exceptional applicant experience.

Main Responsibilities

  • Student Counselling: Provide accurate and comprehensive information about our programs, courses, and admission requirements. Assist students in identifying suitable programs based on their academic and career goals. Conduct one-on-one and group counselling sessions.
  • Application Support: Guide prospective students through the application process, including document preparation and submission. Review and verify application materials for completeness and accuracy. Provide timely follow-ups and updates on application status.
  • Outreach and Marketing: Participate in educational fairs, webinars, and other outreach events. Develop and maintain relationships with schools, colleges, and other feeder institutions. Collaborate with the marketing team to develop promotional materials and campaigns.
  • Data Management and Reporting: Maintain accurate records of all student interactions and progress using CRM systems. Provide regular reports on student inquiries, applications, and conversion rates. Analyze trends and suggest strategies to improve enrolment.
  • Stakeholder Engagement: Coordinate with academic departments and administrative teams to ensure smooth communication. Address concerns raised by applicants or their families effectively and professionally.
  • Continuous Improvement: Stay updated on industry trends, institutional policies, and competitor offerings. Participate in training sessions to enhance skills and knowledge.

Requirements and Qualifications

  • Bachelor's degree in Education, Business Administration, Marketing, or a related field (Master's preferred). Proven experience in admissions, counselling, or customer service roles. Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Proficiency in CRM software and Microsoft Office Suite. Ability to work independently and as part of a team.

Estimated Salary: ₹8,50,000 - ₹10,00,000 per annum, depending on qualifications and experience. If you're a motivated individual looking to make a meaningful contribution to the education sector, we encourage you to apply.



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