Business Relationship Builder

2 days ago

Jaipur Kota Bikaner, India beBeeCustomer Full time US$ 80,000 - US$ 1,20,000

Sales Development Manager

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  • The Sales Development Manager is accountable for proactively soliciting and handling sales opportunities to drive revenue growth and achieve personal sales goals.
  • He/She ensures business is turned over properly and in a timely fashion for proper service delivery.
  • The Sales Development Manager assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.
  • Achieves personal sales goals by identifying new business to achieve personal and location revenue goals.

Candidate Profile:

Education and Experience:

  • A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in the sales and marketing or related professional area.

OR

  • A 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year of experience in the sales and marketing or related professional area.

Core Work Activities:

Building Successful Relationships that Generate Sales Opportunities:

  • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
  • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Manages and develops relationships with key internal and external stakeholders.
  • Provides accurate, complete and effective turnover to Event Management.

Managing Sales Activities:

  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue:

  • Identifies new business to achieve personal and location revenue goals.
  • Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Providing Exceptional Customer Service:

  • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Services our customers in order to grow share of the account.
  • Executes and supports the company's customer service standards.
  • Provides excellent customer service consistent with the daily service basics of the company.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.

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