
Hotel Receptionist Role
7 days ago
We are seeking a highly skilled Front Desk Associate to fill this role.
Primary Responsibilities:- Process all guest arrivals by confirming reservations, assigning rooms, and issuing room keys
- Process all payment types, including room charges, cash, checks, debit, or credit
- Process all check-outs, including resolving late and disputed charges
- Answer, record, and process all guest calls, messages, requests, questions, or concerns
- Coordinate with the housekeeping team to track readiness of rooms for occupancy
- Communicate parking procedures to guests, visitors, and dispatch bell staff or valet staff as needed
- Supply guests with directions and information regarding property and local areas of interest
- Run daily reports, number of arrivals, departures, identify any special requests, and check reports for accuracy
- Complete designated cashier and closing reports in the computer system
- Bachelor's degree or equivalent required
- No related work experience necessary
- No supervisory experience necessary
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