Employee Experience Manager

1 week ago


Anand, Gujarat, India beBeeCustomerService Full time ₹ 2,16,000 - ₹ 2,40,000
Job Title:

Employee Service Representative

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Are you looking for a challenging role in HR where you can make a real impact? Do you have excellent communication skills and enjoy working with people?

We are seeking a highly motivated and service-oriented individual to join our team as an Employee Service Representative. This role is responsible for addressing employee queries related to payroll, HR policies, benefits, and internal processes.

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Key Responsibilities:

  • Provide exceptional customer service by addressing employee inquiries regarding payroll, HR policies, benefits, and internal processes.
  • Log, track, and ensure timely resolution of employee concerns in a professional and courteous manner.
  • Coordinate with HR, Payroll, and Finance teams to resolve issues efficiently.
  • Communicate clearly and provide guidance on company policies and procedures to employees.
  • Maintain accurate and confidential employee records.
  • Support the development of FAQs, knowledge base, and employee self-service tools to enhance employee satisfaction.


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