Employee Experience Manager
1 week ago
Employee Service Representative
">Are you looking for a challenging role in HR where you can make a real impact? Do you have excellent communication skills and enjoy working with people?
We are seeking a highly motivated and service-oriented individual to join our team as an Employee Service Representative. This role is responsible for addressing employee queries related to payroll, HR policies, benefits, and internal processes.
">Key Responsibilities:
- Provide exceptional customer service by addressing employee inquiries regarding payroll, HR policies, benefits, and internal processes.
- Log, track, and ensure timely resolution of employee concerns in a professional and courteous manner.
- Coordinate with HR, Payroll, and Finance teams to resolve issues efficiently.
- Communicate clearly and provide guidance on company policies and procedures to employees.
- Maintain accurate and confidential employee records.
- Support the development of FAQs, knowledge base, and employee self-service tools to enhance employee satisfaction.
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Employee Experience Manager
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Enhance Employee Experience
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