Sports Facility Operations Coordinator
17 hours ago
Job Summary:
We are seeking a highly organized and efficient individual to manage the operations of our sports facilities as a Sports Facility Operations Coordinator. The role involves overseeing bookings for tennis, squash, and pickleball courts, ensuring smooth daily operations, and providing excellent customer service.
Key Responsibilities:
- Court Management: Oversee the reservation system for tennis, squash, and pickleball courts, ensuring bookings are efficiently managed and all schedules are maintained accurately.
- Customer Service: Assist members and guests with court bookings, inquiries, and any issues related to the facilities, providing excellent service at all times.
- Facility Maintenance: Ensure the courts are properly maintained, report any maintenance needs, and coordinate with the maintenance team to ensure all courts are in optimal condition.
- Scheduling: Coordinate and manage bookings for individual and group sessions, tournaments, and events for tennis, squash, and pickleball.
- Billing & Payments: Ensure accurate billing and payment processing for court bookings and memberships, addressing any discrepancies promptly.
- Event Coordination: Assist in organizing and coordinating tennis, squash, and pickleball events or tournaments, including handling registrations and logistics.
- Record Keeping: Maintain records of bookings, payments, and customer details, ensuring all information is up-to-date and accurate.
- Team Collaboration: Work closely with other administrative and support staff to ensure smooth operations across the facility.
Requirements:
- Minimum of 3-4 years of experience in a similar role, preferably in sports facility management or administration.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Ability to work efficiently with booking software and manage schedules.
- Proficient in MS Office Suite and basic administrative tasks.
- Problem-solving skills and the ability to handle customer inquiries and issues effectively.
Location: Siolim, North Goa
Salary: ₹600,000 - ₹900,000 per annum (approximately $75,000 - $115,000 USD)
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