ServiceNow Professional

6 days ago

Bengaluru, Karnataka, India beBeeServicenow Full time ₹ 15,00,000 - ₹ 20,00,000
Job Summary:

We are seeking an experienced ServiceNow Professional to fill this key role. The ideal candidate will have a strong background in designing, developing and implementing solutions using the ServiceNow platform.

Key Responsibilities:
  • Design and develop custom ServiceNow applications to meet business requirements
  • Collaborate with stakeholders to gather requirements and translate them into technical specifications
  • Customize and configure ServiceNow modules such as Incident Management, Change Management, Service Catalog and Service Level Management
  • Develop and maintain ServiceNow workflows, business rules, client scripts, UI policies and ACLs
  • Integrate ServiceNow with other systems and applications using APIs and web services
  • Troubleshoot and resolve issues related to ServiceNow functionality and configuration
  • Perform system upgrades, patching and enhancements in accordance with industry best practices
Requirements:
  • Bachelor's degree in Computer Science, Information Systems or a related field
  • Minimum 10 years of experience in ServiceNow development
  • Strong knowledge of ServiceNow modules, including Incident Management, Change Management, Service Catalog and Service Level Management
  • Proficient in ServiceNow scripting languages such as JavaScript, Glide and Jelly
  • Experience in integrating ServiceNow with other systems using APIs and web services
  • Solid understanding of IT service management (ITSM) processes and best practices
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • ServiceNow certification(s) is a plus
  • Ability to work independently as well as collaboratively in a team environment

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