Technical Product Support Specialist
9 hours ago
As a Senior Field Applications Engineer, you will play a key role in providing technical expertise and support to our customers. You will empower and guide them on designing and deploying our technologies into their products.
Key Responsibilities:- Serving as the primary technical point of contact for key customers, providing guidance and support throughout the product development lifecycle.
- Assisting in the design and implementation of customized solutions to meet customer-specific requirements.
- Developing and delivering technical presentations, demonstrations, and training sessions to customers, partners, and internal teams.
- Providing timely resolution to customer inquiries, issues, and concerns, ensuring high levels of customer satisfaction.
- 10+ years of experience in a field application engineering or customer-facing technical role, with a master's degree in electrical engineering, computer engineering, or related field.
- Experience in designing or supporting complex SoC, from architecture definition to tape-out, addressing implementation challenges on advanced process nodes.
- Understanding of RAS and reliability for enterprise and infrastructure markets is a plus.
- Understanding of functional safety standards and certification.
- Excellent communication and interpersonal skills, with the ability to effectively engage with customers, colleagues, and partners at all levels.
This role involves travel to customer sites and events, allowing you to build strong relationships and drive business growth.
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