Research Lead
4 weeks ago
Location: Remote - Flexible Work Arrangement
Job Type: Full-time, Permanent
Experience: 5+ yrs
Key Responsibilities:
• Establish daily work priorities for the research team.
• Conduct quality checks on team outputs to ensure data accuracy and integrity.
• Develop and manage processes for searching, cleansing, and adapting marketing data for informed decision-making.
• Perform spot checks and provide feedback to identify and resolve data errors, ensuring seamless operations.
• Train and mentor new team members to enhance their skills and knowledge.
• Collaborate with process managers to improve workflows and optimize team performance.
• Liaise with stakeholders for alignment on processes and goals.
• Oversee daily operational delivery processes, ensuring adherence to workflows and service level agreements (SLAs).
Required Experience and Skills:
• Minimum 3 years of experience in operations, preferably in sales, business development, or lead generation.
• Strong attention to detail and ability to identify data discrepancies for data-driven decision-making.
• Proficient in Excel for data analysis and processing.
• Excellent communication skills for effective collaboration and stakeholder management.
• Well-organized and able to manage multiple priorities effectively to meet deadlines.
• Ability to inspire, motivate, and lead a team to achieve business objectives.
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