
Chief Digital Optimization Strategist
7 days ago
We are seeking an experienced key performance specialist to join our team.
The successful candidate will have a proven track record of setting up and configuring monitoring tools, troubleshooting user issues, and performing root cause analysis. They will also have expertise in defining and fine-tuning alerts, integrating alerting systems with incident management tooling, and understanding web technologies and frameworks.
- Key Responsibilities:
- Setup and configuration of Dynatrace and Splunk for different applications.
- Troubleshooting user issues and performing root cause analysis.
- Identifying recurring issues and ensuring long-term fixes.
- Defining and fine-tuning alerts.
- Integrating Dynatrace alerts with incident management tooling.
- Analyzing and optimizing application code with respect to error handling and alerting.
- Understanding of synthetic monitoring and alarm management.
- Experience with ServiceNow or similar IT service management tools.
- Problem-solving mindset with a focus on continuous improvement.
- Experience in a similar liaison role between application and platform teams.
- Knowledge of ITIL practices and principles.
Requirements:
- 5 years of experience in operational application management.
- Proven experience with Dynatrace setup and configuration.
- Strong understanding of web technologies (HTML, CSS, JavaScript) and frameworks.
About the Role:
This is an exciting opportunity to be part of a dynamic team focused on delivering high-quality services and products.
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